Sr Trainer – National Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

 

This role works regularly with business leaders to build business solutions providing in-depth knowledge of Optum systems and training curriculum. This person leads national training deployment projects working with Optum clinical and operations leaders to meet the timeline, budget, and business goals. This person leads other trainers as a mentor.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:

• Facilitates training delivery projects for Behavioral Health clinical business initiatives
• Serves as SME on project meetings and implementations, by leading curriculum revisions and by serving as liaison with Operations on training questions
• Interviews and consults with key business leaders and subject matter experts (SMEs)
• Assesses and interprets customer needs using pertinent facts and data to solve a range of complex problems
• Maintains preparedness to deploy multiple training curriculums at all times
• Handles multiple demands from Customer and Training Team
• Develops innovative approaches
• Balances multiple responsibilities while maintaining individual quality outcomes in training delivery
• Creates project plan and ensures overall project is delivered on schedule and within scope
• Communicates effectively to provide project status updates to supervisor, requester and other business leaders
• Develops solid working relationships with Customer and Colleagues
• Adjusts to fast changes with little lead time
• Monitors and evaluates the impact of training and communications
• Identifies ongoing and re-training needs and recommends solutions
• Participates in internal continuous improvement efforts by offering ideas and creative solutions to improve policies, processes and tools
• Supervises and/or mentors training staff 

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Independent license in Behavioral Health (LPC, LCSW, LMFT)
• 2+ years of experience in a behavioral health clinical UM, Case Management or related role
• 2+ years of experience providing training or lead support for clinical staff
• 2+ years of experience working with leaders to determine training or development needs
• Intermediate proficiency with Microsoft Office

 

Preferred Qualifications:

• 2+ years of experience independently leading classroom training that spans multiple weeks 
• 2+ years of experience in a Management or Leadership role 
• Experience in project management and/or instructional design 
• Experience providing training or coaching in a virtual setting 
• Experience with documentation systems including ICUE, OCM, and/or STAR
• Excellent written and verbal communication skills 

  

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

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