Scrum Lead

• Collaborates with the Product Owner to communicate a clear and compelling product vision to the team(s)
• Works with the Product Owner to ensure the health of the product backlog and roadmap
• Supports the Scrum team in holding themselves accountable to consistently and sustainably deliver value to customers
• Tracks and reviews team progress and health using Agile methods (e.g., MBOs, velocity, definition of done, WIP, throughput)
• Validates Agile tool data for data governance and fixed capacity billing for the team (Rally Board, feature data, user story data, milestones, etc.)
• Conducts retrospectives to identify actionable items for continuous improvement, facilitating in-depth discussions on obstacles and opportunities
• Guides the team in celebrating successes through formal ceremonies
• Fosters a collaborative team culture
• Monitors and mitigates outside influences and distractions that may interrupt the team, intervening as needed to protect the team
• Tracks team progress using historical data to identify overcommitment and complacency
• Applies questioning techniques to explore issues, uncover assumptions, and get to the truth of matters
• Responsible for executing this role for two unique Scrum teams
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

• 3+ years of experience as a Product Owner or in a similar role within an agile environment
• 3+ years of experience as a product owner providing requirements to engineers and non-technical business resources
• 3+ years of proven ability to develop and build effective partnerships and relationships, collaborating and influencing across multiple levels within the organization
• 3+ years of solid understanding of SCRUM methodology and agile principles
• Proven excellent written and verbal communication skills
• Solid commitment and passion for a product/customer-centric culture
• Solid analytical and problem-solving skills
• Ability to prioritize and manage multiple tasks effectively

Preferred Qualifications:

• Software engineering experience
• Knowledge of Optum’s PBM, Pharmacy & Specialty business and Call Centers

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved.