Scrum Lead

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

We are looking for an experienced Scrum Master to join our team. The ideal candidate will have 6+ years of experience in facilitating Agile practices and ensuring the successful delivery of projects. This role requires a deep understanding of Scrum principles, excellent leadership skills, and the ability to foster a collaborative team environment.

Primary Responsibilities:

• Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives
• Ensure the team adheres to Scrum principles and practices
• Remove impediments and blockers to ensure smooth project progress
• Collaborate with Product Owners to manage the product backlog and prioritize work
• Coach and mentor team members on Agile methodologies and best practices
• Track and report on team progress and performance metrics
• Foster a culture of continuous improvement within the team
• Facilitate communication and collaboration between team members and stakeholders
• Ensure the delivery of high-quality products within the agreed timelines
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field
• Certified Scrum Master (CSM)/ACP/Scaled agile or equivalent certification
• 6+ years of experience as a Scrum Master or in a similar role
• Experience with Agile project management tools (e.g., Jira, Trello)
• Solid understanding of Agile methodologies and Scrum framework
• Proven excellent leadership, communication, and interpersonal skills
• Proven ability to manage multiple projects and priorities
• Proven solid problem-solving and conflict-resolution skills
• Proven ability to work effectively in a fast-paced and dynamic environment

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.  #Gen