Client Executive – Remote
(Remote considered)
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Great sales are the result of strong purpose, conviction and pride – pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others.
If you are located in the Central to East U.S., you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities:
- Accountable to ensure delivery of Optum Whole Health Solutions and effective product and service expansion to increase revenue potential for assigned region across UnitedHealthcare large employer clients (commercial employer groups with 3,000+ lives)
- Identify, support and coordinate upsell opportunities with existing UnitedHealthcare large employer clients spanning OptumHealth capabilities for assigned region throughout the entire sales life cycle, acting as liaison with internal and external parties as required/requested, negotiating and influencing achievement of goals
- Coordinate and influence superior service to clients by establishing collaborative relationships with intercompany and internal stakeholders across a highly matrixed environment
- Monitor client satisfaction and manage key deliverables to enhance client engagement and loyalty for assigned region
- Establish and maintain strong and appropriate level working relationships with clients, consultants, channel partners and constituents
- Monitor and enhance performance of OptumHealth solutions for clients to ensure return on investment, mutual growth/success and to monitor client financial performance including renewal planning, negotiation and profitability levels
- Build knowledge of OptumHealth capabilities and maintain high level of healthcare industry knowledge, including the client’s industry dynamics, to advise on client’s needs
- Ability to work independently as a strong team player with minimal supervision in a high paced, high intensity environment
- Communicate and present effectively at multiple audiences and levels (listening, written and verbal communication)
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 5+ years of sales or account management experience
- 5+ years of proven experience and expertise in the health insurance, health care, or related industry
- Experience to effectively message, position and present information for client impact and influence
- Experience in negotiation, influencing, collaboration, and listening skills
- Successful track record of managing client relationships and upselling OptumHealth or similar health and wellness capabilities in the Employer market
- Ability to effectively lead or directly contribute to the sales process and work cooperatively with extended client team to achieve sales goals
- Advanced consultative skills with the ability to successfully construct solutions that achieve client objectives
- Ability to travel up to 20-25% of time
- Driver’s license and access to a reliable transportation
- Ability to obtain sales insurance license and be maintained as required by state law
Preferred Qualifications:
- Established relationships with UnitedHealthcare National Markets client team, external consultants and channel partners
- Direct experience achieving sales quotas and retention targets
- Proven ability to operate and effectively navigate in a highly complex, matrix environment with a high level of collaboration
- Proficiency in Microsoft Office suite and CRM (ex. Salesforce)
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
The salary range for this role is $75,000 to $160,000 annually based on full-time employment. Role is also eligible to receive bonuses based on sales performance. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
Additional Job Detail Information
Requisition Number 2275814
Business Segment Optum
Employee Status Regular
Job Level Manager
Travel Yes, 25 % of the Time
Country: US
Overtime Status Exempt
Schedule Full-time
Shift Day Job
Telecommuter Position Yes
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