Senior Director, Digital Product – Manage Rx – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

 

Optum, a modern healthcare disruptor, is seeking a visionary Senior Director of Digital Product to spearhead its digital transformation efforts. In this high-impact role, you will define and drive the strategy for Optum’s next-generation digital products, bringing innovative, consumer-grade experiences to the healthcare industry. Leveraging your background at leading consumer technology companies (e.g., Amazon, Meta, Google), you will reimagine how millions of users engage with pharmacy and medication related healthcare services through cutting-edge technology. This leadership role is pivotal in disruptive healthcare innovation – blending deep product expertise with Optum’s mission to make health care simpler, more personalized, and more accessible. As Senior Director, Digital Product, you will lead cross-functional teams in creating engaging, AI-powered, data-driven solutions that transform the way people manage their health, all while fostering a culture of innovation and customer-centricity.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:

• Lead Digital Product Strategy & Vision: Set the overarching product vision and roadmap for the cross-Optum pharmacy experiences, aligning initiatives with the company’s digital transformation goals and business objectives
• Innovative Product Development: Infuse innovation and consumer centricity into end-to-end cross-enterprise experiences that revolutionize how consumers access and manage their clinical pharmacy and medication related care
• User Engagement & Personalization: Develop personalized, seamless user experiences across web and mobile platforms. Utilize modern UX/UI practices to maximize user engagement, retention, and satisfaction, making Optum’s digital offerings as intuitive and compelling as the best consumer apps
• Cross-Functional Collaboration: Collaborate closely with engineering, design, clinical, and business teams that span multiple lines of business and companies to build and launch innovative healthcare solutions
• Scaling & Growth: Scale digital products to reach broad adoption. Focus on growth metrics, customer acquisition and retention, and operational efficiency. Optimize platforms for performance and reliability, ensuring they can support millions of users and adapt to evolving needs
• Data-Driven Decision Making: Foster a data-driven culture within the product organization. Implement analytics and feedback loops to inform product decisions, refine features, and drive continuous improvement based on user behavior and outcomes
• Stakeholder Influence: Act as a bridge between technology and healthcare stakeholders. Influence and align executives, partners, and teams across Optum and the broader UnitedHealth Group ecosystem to embrace the Manage Rx vision. Communicate progress, insights, and value propositions effectively to ensure buy-in and support for key initiatives
• Leadership & Collaboration: Lead in fast-paced, agile, and innovative environments. Hire, mentor, and manage high-performing product teams. Indirectly lead cross-functional teams to successfully execute, while bringing together design, engineering, data science, marketing, and operations to achieve shared goals
• Strategic Mindset: Infuse solid strategic thinking and analytical skills while comfortably using data and user research to drive decisions. Balance bold vision with practical execution, and navigate the complexities of healthcare regulations and business processes

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10+ years of digital product experience or equivalent domain experience
• 10+ years of experience working in the agile environment (e.g. user stories, iterative development, scrum teams, sprints, personas)
• 7+ years of healthcare and/or eCommerce digital experience
• 5+ years of experience creating and managing Excel spreadsheets and executive-level Power Point presentations, as well as ability to use additional Microsoft tools, such as Word, Outlook, and Visio 
• 5+ years of experience with product and experience tools such as Miro, Figma, Aha!, etc.  

 

Preferred Qualifications:

• Product experience within a pharmacy vertical

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

The salary range for this role is $150,200 to $288,500 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.