Payer Admin – Strategic Product Director (RTS) – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

 

At Optum, our Payer Admin Product team is focused on delivering innovative solutions to the Payer market that drive accuracy and efficiency. We are working to transform traditional Payer processes and modernize technology and processes.    

 

The Strategic Product Director role will lead defining the product vision and executable plan to bring the vision to market. In this role, you must be able to effectively communicate complex concepts with vendors, customers, co-workers and management, both verbally and in writing. You must balance a self-motivated, independent work ethic with the desire to educate and assist others. Organization, prioritization, attention to detail and the ability to work under pressure are all crucial.  Must have the ability to thrive in a fast-paced environment.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:

• Customer evangelist.  Gain deep understanding of customer experience, business needs, and existing internal and/or competitive products relevant to the domain.  Stay connected to customer trends, needs, and pain points in healthcare
• Develop product roadmaps: Translate product vision and strategy into an executable plan 
• Define product strategies: Identify risks and create product roadmaps for consistent messaging across teams
• Lead end-to-end product lifecycle: Design and build proof of concept experiments based on common customer use cases to evaluate the end-to-end customer experience. Own the full product development lifecycle, including scoping, design, data collection and analysis, and present a comprehensive written narrative of insights and recommendations to senior leaders to drive improvements
• Product delivery & execution: Responsible for working with different stakeholders across product, engineering, and research to take the product from ideation to production. 
• Collaborate with stakeholders: Work with internal stakeholders (e.g., research, clinical, marketing, software development engineers) to execute the product vision and work cross-functionally with peers/colleagues globally to support training, best practices, and shared opportunities
• Manage ambiguity: Able to work in a complex, matrixed environment.  Independently take steps necessary to understand complex businesses, customer needs, and technologies and across a variety of customer personas and product categories to define the product
• Data driven decisions:  Business analysis, including financial and data modeling – market segment analysis, business case, forecasting; continuously evaluate metrics to ensure all activities are in line with overall product strategy
• Invent and simplify methodologies: Plan, design, and develop a portfolio of methodologies, tools, and systems for data collection and data analysis. Continuously innovate and improve processes to optimize efficiencies
• Go To Market & Pricing: Work with different stakeholders to identify the right GTM strategy for your product. Define the pricing strategy for your product

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10+ years of experience in product strategy, responsible for managing or delivering stakeholder commitments
• 7+ years of experience with Payer adjudication / claim processing including technologies leveraged 
• 7+ years of experience in Payment integrity or Third Party Administrator
• 7+ years of experience with deep healthcare data knowledge and understanding 
• 7+ years of experience interfacing with business leaders and strategic partners to deliver strategic business plans and roadmaps 
• 5+ years of experience leading and influencing cross-matrixed team members and stakeholders, and delivering quantifiable results with large-scale, cross-functional teams 
• Experience in successfully developing new software and /or service offerings and bringing them to market
• Proven best in class collaboration skills, ability to be a team player and flex as needed

 

Preferred Qualifications:

• Experience dealing with ambiguous complex products and technologies. Ability to independently take steps to define customer use cases across a variety of customer personas and product categories to produce meaningful insights

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

The salary range for this role is $124,500 to $239,400 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.