Capability Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Understand and translate complex business needs into detailed software requirements, ensuring that development efforts align with strategic business objectives
• Serve as a liaison between business and technical teams to ensure mutual understanding of project scope and requirements
• Develop detailed, crisp business (functional & non-functional) requirements and user stories that can be used to create product specifications and architecture for each product and application
• Draft and refine user stories that clearly communicate user needs and expectations to the development team
• Collaborate closely with developers and stakeholders across our US and India teams to ensure that requirements are understood and met
• Continuously review and refine product documentation based on user feedback and software updates, ensuring clarity and accuracy
• Validate that the delivered software meets the specified requirements and lead User Acceptance Testing (UAT)
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience
• Product Management experience (POPM certification would be an advantage)
• Agile experience
• Writing Technical features or stories experience
• Workable experience of code debugging and DB querying
• Proven ability to maintain or prioritize Product Backlog
• Demonstrated ability to absorb the technical details from artifacts, XML’s, UMLs, Database, Webservices, HLDs etc., and drive the product or functional use cases

Preferred Qualifications: 

• 5+ years of business analysis/product management experience within claims processing systems and processes, claims data analytics, claims files management, payments processing
• 5+ years of experience working on an Agile delivery team
• 3+ years working with US Healthcare
• Proven solid verbal and written communication skills with demonstrated experience engaging and influencing senior executives
• Proven high attention to detail including precise and effective cross-team and stakeholder communications and proven ability to manage multiple, competing priorities simultaneously

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.