Employee Relations Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter.

We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we’re on the constant lookout for fresh talent to join our expanding teams.

Employee Relations Analyst are responsible for development and interpretation of employment policies and practices, as well as consultation with Employee Center (Tier 1) and the wider People Team on high-risk, high-level, or organization-impacting workplace issues to ensure internal equity and legal compliance. 

Schedule: Full-time position, Monday – Friday with standard working hours.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny Office and telecommuting from a home-based office in a hybrid work model. 

Primary Responsibilities: 

• Assesses and interprets customer needs and requirements from the Business
• Solves moderately complex problems and/or conducts moderately complex analyses on a variety of cases including sickness absence, performance management and less complex disciplinary and grievance cases. 
• Provides explanations and information to others on difficult issues
• Coaches, provides feedback, and guides the business

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications: 

• Experience working in a HR environment
• Proficiency with MS Office tools (Excel, Outlook, PowerPoint, Word), inclusive of pivot tables, charts/graphs for reporting
• Advanced understanding of HR policy and processes and EMEA Employment Law 

Preferred Qualifications of the Employee Relations Analyst:

• CIPD Qualification (level 5)
• Experience with reporting from HR systems such as PeopleSoft
• General reporting experience in a HR Analyst or related role
• Ability to identify and interpret data and identify patterns in data or processes

Soft Skills:

• Ability to be self-directed and independent
• Ability to handle multiple priorities and maintain deadlines

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

 All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveler community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.

 

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