Associate Director of Provider Services

For those who want to invent the future of health care, here’s your opportunity. We’re going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

You’ve been working your way to this opportunity for some time now.  You’ve learned to lead. You’ve build a deep expertise in health care network operations.  You’ve set your sights on having more impact in more ways. It’s time to join our leadership team and help UnitedHealth Group meet the challenge of shaping where health care will go. We’re driving ever higher levels of sophistication in how provider networks are formed and operate. The goal is to improve quality of service while exploring new ways to manage costs. In this leadership role, you’ll use your solid background in provider services to lead teams with the goal of ensuring quality of interactions and performance of providers in our networks. As you do, you’ll discover the resources, backing and opportunities that you’d expect from a Fortune 6 leader.  

Primary Responsibilities:  

• Oversee end-to-end performance of provider network servicing and performance
• Identify and resolve technical, operational and organizational problems 
• Adapt departmental plans and priorities to address business and operational challenges
• Drive the design and implementation of programs that build/nurture positive relationships between the health plan, providers and practice managers
• Ensure implementation of training and education programs for external providers 
• Identify gaps in network composition and services to assist network contracting and development teams

Ready for a challenge of a lifetime? You’ll lead a performance driven, fast paced organization as you track and implement market trends, develop future strategies and build out financials. You’ll need to drive a high sense of urgency for escalations around claims issues and payment agreements across your teams.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• 5+ years of supervisory experience in health care setting
• 3+ years of working knowledge of Medicare benefits and regulations
• Solid knowledge of primary care contracting
• Proficiency in financial analysis
• Proficiency in MS Word, PowerPoint, Excel and Access
• Understanding of population health with focus on HEDIS metrics
• Proven exceptional presentation, written and verbal communication skills
• Willingness and ability to travel up to 25%
• Driver’s License and access to a reliable transportation

Preferred Qualifications: 

• 5+ years of experience in IPA/MSO setting
• Experience establishing solid physician relationships
• Marketing and membership growth experience working in a culturally niche market

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

    
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
  

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
  
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.