Senior Trainer – National Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

 

The Senior Trainer is a Subject Matter expert in Ambulatory Coding that effectively develops and delivers the standardized onboarding education of new hires for the Middle Revenue Cycle Coding Services Operational Team with a focus on Best Practice workflows, Client Coding Guidelines, Baseline Assessments and industry Standard Revenue Cycle topics to expedite a team member to a productive state while fostering a positive learning environment. Provides continuing education supporting medical coders to stay updated with evolving regulations, coding guidelines, and payer requirements, continuing education credits required for professional credentialing maintenance and industry topics for career development. Provides guidance, support, and industry expertise to support the audit and compliance process. 

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

  

Primary Responsibilities:

• Develop, deliver, and maintain a standardized educational program for the onboarding of new hire within Middle Revenue Cycle Coding Operational Team ensuring a timeline and efficient methodology while achieving Coding Operational strategic organizational objectives
• Develops all educational materials and coding aids for both formal training and use by coders in daily work
• Assist In the oversight, maintenance, and consultative expertise on the centralized content management Learning Community for Ambulatory Coding operations OLC/TI toolset
• Develop and provide educational programs to assist coders in updated regulatory requirements, coding guidelines, payer requirements, and updated coding topics in large group settings, individual settings, and/or a focused group
• Assist with the conducing educational programs to assist coders in meeting continuing education (CE) requirements
• Assist with the development of education strategies to improve the success rate of pre-bill and triannual audit scores
• Initiative-taking training engagement based on QA opportunities identified
• Provide educational support for coders following audits through HealthStream assignments, directed study and/or instructor-led education
• Ability to review and interpret Client Coding Guidelines (CCGs) for training delivery unique to the client
• Develops all educational materials and coding aids for both formal training and use by coders in daily work
• Identifies and evaluates innovative educational methodology that may be appropriate for the targeted audience; incorporates new methodology as appropriate to enhance and update the effectiveness of education and skills development programs
• Serves as a technical resource for all involved personnel; ensures that information is accurate and current, meeting professional coding standards
• Develops and implements a comprehensive educational plan for all coding roles
• Acts as a key resource and mentor for others in the coding organization
• Collaborate with resources (e.g., business leaders, instructional designers, SME’s, business leadership) to facilitate development of appropriate learning objectives and curricula
• Ability to work on multiple items/projects at once
• Effective in using relevant computer systems and software (LMS toolset, MS Office)
• Possess strong written, verbal, communication, and presentation skills
• Maintain patient, team member and employer confidentiality; comply with all HIPAA regulations
• Other duties and responsibilities, not specifically described, may be defined, or assigned from time to time, consistent with knowledge, skills, and abilities of the incumbent by management

  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Professional licenses(s) and/or certification(s) of ambulatory coding through AHIMA or AAPC (RHIA, RHIT, CCS, COC, CPC, CCS-P)
• 5+ years of ambulatory coding experience in large multi-specialty hospital, hospital system, or equivalent health related organization
• 2+ years of experience in delivering coding education
• Advanced knowledge of ambulatory coding classifications, coding guidelines, coding conventions and payment methodologies
• Working knowledge of regulatory developments involving agencies such as CMS, AHA, DHS and Joint Commission influencing coding practices
• Proficiency with MS Office applications, Middle Revenue Cycle Industry Standard Technologies, and Electronic Health Record (EHR) systems
• Demonstrated excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
• Proven effective communication skills (both written and verbal)
• Demonstrated ability to establish positive working relationships, effectively manage competing priorities, and accurately complete highly detailed work

 

Preferred Qualifications:

• Experience working in team environment and/or developing teams 
• Knowledge of curriculum development and preparation procedures
• Proven ability to identify and interpret strategic and operational education/development needs
• Demonstrated ability to contribute to the design, development, implementation, and evaluation of education plans, curricula, and methodology
• Proven ability to share knowledge in an effective way that enhances learning and application of new skills

  

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

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