Radiology Tech Aide – Newburgh, NY

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.

Provides direct assistance to technologists. Under general supervision, responsible for pre-screening and rooming patients, schedule management, assists technologist with exam room turnover. Limited scheduling for imaging exams, coordination of stat patient calls, release of information to include burning images to CD’s or electronic transfer of images and/or reports, requests prior exams from external facilities, and other administrative and patient care duties as assigned

We offer on-the-job training. The hours of the training will be aligned with your schedule.

Primary Responsibilities: 

• Assists technical staff with patient flow and schedule management
• Greets patients, completes exam pre-screening and rooms/changes patients for imaging exams
• Answers patient questions within scope
• Helps prepare exam room for patients, gets patients on and off exam table and escorts them back to their dressing room
• Provides scheduling support as needed for follow up exams and walk-up patients
• Provides general administrative support as needed to the technologists and radiologist on site
• Promotes a positive and productive work environment by acting maturely and responsibly, satisfactorily performing his or her job responsibilities and conducting themselves in a professional, courteous and respectful manner toward fellow employees, physicians and patients
• Complies with corporate compliance program and policy
• Ensures confidentiality of patient information following HIPAA guidelines and TPC policies
• Attends training to meet requirements of the job position and as needed or mandated by TPC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I and other state/federal regulations
• Has regular and predictable attendance
• Other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• High School diploma/GED or equivalent work experience
• 1+ years of experience in a customer service role
• Experience with computers and Windows based programs
• Must be 18+ years of age or older

Preferred Qualifications:   

• Proven understanding of Medical Terminology as it relates to Radiology
• Experience in a clinic or hospital

Soft Skills:

• Ability to multi-task and prioritize workload in a busy work environment with frequent interruptions
• Solid observational and problem-solving skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.    

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.       

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.