Operational Database Administrator

Operational Database Administrator (ODBA) – Letterkenny

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About the role:

At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future. 
Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone. 

As an Operational Database Administrator (ODBA) for an Epic system, you will manage complex databases that provide healthcare applications and data. This would include installing and administering operational database environments based on InterSystems IRIS, and performing environment setup and configuration, proactive monitoring, and maintenance. In addition to having an impact on a great team, you’ll also discover the career opportunities you’d expect from an industry leader.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities of the Operational Database Administrators:

·       Successfully complete all required job training, including Epic certification, within first six months of employment and keep certifications up to date
·       Creating and managing the operational database environments that serve production, reporting, disaster recovery, training, and non-production needs
·       Applying InterSystems IRIS and Epic upgrades and updates to production and non-production environments
·       Installing and maintaining the administrative and monitoring tools necessary for high levels of availability and performance of healthcare IT system
·       Understanding performance metrics, monitoring system performance, and troubleshooting issues
·       Configuring and maintaining environment copies according to the environment strategy
·       Engaging in capacity planning exercises to ensure adequate system resources
·       Help manage the Change Control processes for all Epic environments build migration and technical activities
·       Review Sherlock and Galaxy notes and apply routine upgrades to all Epic environment client applications and back-end services
·       Implement Epic system high availability strategies and mechanisms
·       Ensure Epic application and infrastructure changes are communicated to the necessary teams across the enterprise
·       Works closely with database, environment/infrastructure and internal/external enterprise security teams
·       Provide on call support for production performance/availability or other critical issues
·       Performs other duties as assigned
 
You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

•    Degree Qualified in relevant field (Data Science or STEM subject) or equivalent experience
•    Strong Linux administration skills, including experience with command line tools, scripting, and troubleshooting
•    Ability to create, understand, and follow processes to ensure successful execution of critical maintenance

Preferred Qualifications:

•    Experience working with Epic Systems
•    Knowledge of a command shell (BASH), plus languages and utilities such as awk, sed, or Perl
•    Understanding of operating system concepts such as user and group ownership and file permissions, file system/volume group configuration, etc.

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved.

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