Health and Wellness Service Manager – National Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

 

The Health & Wellness Service Manager for Group Medicare Advantage (MA) plans will serve as a hands-on trusted advisor to UnitedHealthcare Retiree Solutions MA customers. The Health & Wellness Service Manager assures representation of the customer to UnitedHealthcare and develops, manages and coordinates health and wellness activities in support of the group MA Clinical Value story. This position will develop communications and marketing strategies in collaboration with the customer, their designated wellness champions and/or wellness committees as well as the URS account management team, solutions and analytic team and will closely work with the URS clinical leadership and market medical directors. This position will focus on supporting customers on all programs embedded in the Group Medicare Advantage plan or any supplemental benefits and services.

 

This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (8:00am – 5:00pm) CST. It may be necessary, given the business need, to work occasional overtime.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:

• Facilitate identification and/or development of customer health and wellness goals, assessment of current programs and develop customer specific, data driven, long term strategic health and wellness programs/action plans with focus on results
• Prepare documents and present at wellness strategy meetings with the customer, internal business partners and external business partners
• Develop in partnership with customer and UnitedHealthcare multi-disciplinary teams targeted campaigns with the goal of promoting health ownership and increasing engagement in programs
• Stay abreast of current health promotion, disease prevention and community development trends for proper delivery
• Develop and maintain market-based health and wellness tools and programs that are “turnkey” for sales and account management to implement with customers
• Thoroughly research, identify and promote community and other resources and activities that align with the customer’s needs
• Collaborate with clinical leaders across UnitedHealth Group to ensure wellness and clinical services meet the needs of URS group MA customers, especially in reducing medical costs and increasing value to those customers
• Formally participates in presentations and explanations of URS health and wellness programs to current and prospective customers. Produces effective presentations by tailoring to the audience
• Work with the data analytics team to perform data analysis and interpretation of customer specific information to support customer health and wellness presentations and the sales process around clinical programs

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Years of post-high school education can be substituted/is equivalent to years of experience

Required Qualifications:

• 1+ years of experience in the development of health and wellness programs 
• Experience working with Microsoft Office including Word, Excel and PowerPoint
• Ability to work from 8:00am – 5:00pm Central Time
• Driver’s License and access to a reliable transportation

 

Preferred Qualification:

• 4+ years of experience in managed care

 

Telecommuting Requirements:

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

 

Soft Skills:

• Present as a knowledgeable and credible resource with solid knowledge of employee/retiree wellness and clinical programs
• Effective interpersonal skills, influence, collaboration, and listening skills in understanding customer needs
• Excellent planning and organizational skills; able to work on multiple projects simultaneously
• Possess clear and concise written & verbal communication skills
• Solid presentation skills
• Ability to develop custom campaigns/programs and oversee development of materials
• Excellent analytical and problem resolution skills
• Ability to travel depending upon business needs

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 

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