Senior Manager, Software Engineering

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future. Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone. 

Todays’ RCM is inherently complex due to opaque and payer-specific adjudication rules, incurring significant waste and inefficiency. Optum Insight is committed to delivering new technology and processes to improve the Revenue Cycle Management (RCM) workflow using advances in Gen AI and other state-of-the-art technology that would ultimately benefit all stakeholders involved in the healthcare ecosystem — payers, providers, and patients.

The Sr. Manager, Software Engineering serves as the technology leader working to ensure engineering operational excellence. The role is responsible for the overall operational excellence and software delivery, consisting of at least 2 feature teams in Optum Insight, Payment Integrity, to ensure we have high performing feature teams that are tacking the highest priority work and leveraging current development practices to delivery high quality features that align to the business needs. You will subscribe to principles of the agile framework in your leadership style. You will focus on delivery as well as serve as a mentor in leading through digital and organizational transformation. You will have people management responsibilities within the role

Primary Responsibilities:

• Engage with product and technology leaders to gain understanding of the business strategy, vision and priority
• Lead multiple engineering/feature teams & drive operational excellence
• Implement Agile software development and automation across all technology platforms
• Identify gaps in skills In your Service Area and align those gaps to the upskilling curriculum, using influence to reprioritize as needed 
• Actively participate in all CAP Events (Daily Scrum, Refinement, Sprint Review, Retrospectives, Product Demos)
• Serve as a partner to the Product Management team to improve our operational excellence, identify areas of opportunity as well as celebrate successes
• Serve as technical co-owner-in partnership with other Principal Engineers, for the CAP platform and solutions teams
• Partners with the Lead Software Engineers and teams when security vulnerabilities, issues or remediation’s are required and resolve within the MBO guidelines
• Provides guidance to the teams during product refinement, analysis, solutioning, and delivery of the work.
• Regular 1:1s with all team members in the Service Area from the Technology Organization
• Provide meaningful feedback as people manager
• Provide an excellent onboarding experience all new team members joining the team to include: team alignment, applications, processes, and tools
• Keep current with modern technologies and enterprise systems to maintain a wide body of knowledge; regularly teach concepts for colleagues
• Serves as a mentor to colleagues in regard to developing strong business relationships and leading through organizational transformation

Careers with Optum offer flexible work arrangement and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office.  

Required Qualifications:

• Bachelor degree or experience managing software engineer teams
• Expert experience in Agile and DevOps methodologies
• Expert experience with managing teams and individuals 
• Experience demonstrating track record of developing enterprise platforms and leading large scale/high transaction digital experiences
• Experience leading through influence in a complex, large, matrixed, global environment
• Experience with cloud-based services and hosting (Azure) 
• Experience in leading multi-faceted development Teams-Experience with microservices architecture
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes)
• Understanding and application of Domain-Driven-Design and Event-Driven-Architecture
• Understanding of SOLID architectural principals
• Knowledge of integration technologies, middleware, and protocols

Soft Skills:

• Strong written and verbal communications skills
• Strategic thinking abilities and an enterprise-wide perspective

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. 

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy. 

  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 

  

 

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved. 

 

 

#RPO #BBMEMEA