People Team Operations Manager -Talent Development

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

As a Talent Development Manager, you will lead a global team within the Employee Center, supporting Talent Development systems such as the learning management system (LMS), learning experience platform (LXP), and performance management tools. This role involves managing teams based in both the US and India. You will have the opportunity to contribute to various priorities, including project management, team leadership, risk management, and building business partner relationships. Additionally, you will collaborate closely with People Team Centers of Expertise (COEs) and Technology Product teams to enhance employee support through process improvements and knowledge sharing.

Primary Responsibilities:

• Coordinates, supervises and is accountable for the daily/weekly/monthly activities of team members
• Provides coaching, delivers feedback, and develops team members
• Sets priorities for the team to ensure task completion and performance goals are met
• Coordinates work activities with other supervisors, managers, departments, etc.
• Identifies and resolves operational problems using defined processes, expertise and decision making
• Partners with team project managers to monitor project cycles, coordinate testing, and keep projects on track
• Establish and drive strong relationships with COE leaders and peers to drive performance across teams
• Develop and manage a staffing model to meet the increased demand over time with the growth of the company
• Ensures workflow is appropriately dispersed between team members while building positive team relationships
• Utilizes data insights to drive informed decision-making and effectively communicates key metrics

Required Qualifications:

• Undergraduate degree or equivalent experience
• 3+ years Human Resources or Learning and Development equivalent experience
• Proficiency with Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
• Solid written and verbal communication skills
• Solid organizational and time management skills

Preferred Qualifications:

• 2+ years manager or leadership (direct or indirect) experience
• Experience with Oracle HCM
• Experience with ServiceNow
• Experience with Cornerstone (LXP)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved.