Lead Product Designer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Here at Optum, we have a truly exciting opportunity for you to join our highly capable and talented EMIS-X Analytics Product Experience & Design team as a Lead Product Designer on a permanent basis.

 

This is an exciting time to join us as a business as we continue to grow. We are looking for a Lead Product Designer to drive the quality and vision of our Health Analytics data products. You will have extensive experience in end-to-end user centred design process for products that are shaping the next evolutionary stage in health technology.

 

If you want to be part of a company where you are valued and a role that allows you to see your contribution come to life improving current and future health outcomes through big data analytics, then apply today!

 

This Lead Product Designer position is mainly remote working, however our product design team meet on an ad hoc basis in collaboration hubs.

Primary Responsibilities:

 

As a Lead Product Designer, we will be looking for you to understand and appreciate how user research insights inform the design of our clinical products. Involved in every aspect of the PXD process, we want you promote a user centred and evidence based approach to product design.

 

We’re looking for collaborators who can represent the user at all times with stakeholders whilst working in an agile framework.  Your role will be to identify the types of UX activities and deliverables required that will delight our end-users. As a Lead in the product design team, you will support and mentor junior members whilst working closely with our Product Design Manager to inform the product design strategy.

 

As a creative big picture designer, you will help foster an innovative design approach with your Product Design and cross functional colleagues, including facilitating Design Thinking workshops to ideate around user needs.

 

Other key responsibilities and accountabilities will include;

·       Partner with Product Managers & Owners to align UX best practice into agile processes.

·       Engage our internal user research team to help with gaining early discovery insights.

·       Actively collaborate and engage stakeholders contributing to requirements capture.

·       Develop user journeys, task flows, storyboards, annotated wireframes and prototypes to communicate interaction and design ideas, as well as validate assumptions and solutions with users, business and technology.

 

Who you’ll be

 

We need you to be an experienced Product Designer with a passion for focussing design solutions on end user needs. You will be able to demonstrate experience in the discovery and ownership of the end-to-end design solutions in your career. Your approach to design must be user-first with the ability to work with complex systems and understanding of data analytics.

 

Having worked in a similar Lead Product Design position, you will have demonstratable experience collaborating with development teams to develop and rationalise your design solutions. With an understanding of user research and mentoring junior teams, collaboration is essential.

 

Other professional and technical skills we are looking for you to demonstrate include;

·       Experience working with multiple data related analytical or digital products.

·       Able to talk confidently with engineers in order to understand how back-end data sets and technical integrations impact end user task flows ensuring exception handling and rule mapping forms part of artefact outputs.

·       Excellent analytical and problem-solving skills

·       Confident storyteller, with the ability to clearly communicate design decisions based on user and other relevant insights.

·       Expert Figma user, using a shared Design System to deliver hi fidelity designs and working prototypes.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. © 2025 UnitedHealth Group. All rights reserved.