Senior Site Reliability Engineer – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Site Reliability Engineer (SRE), you will play a key role in ensuring the reliability, scalability, and performance of our systems, applications, and infrastructure. You will bridge the gap between development and operations, applying software engineering practices to solve operational challenges. Your focus will be on automating processes, improving system reliability, and ensuring seamless delivery of services to our customers.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

• System Reliability and Performance:
  • Maintain and improve system reliability, availability, and scalability
  • Monitor application and infrastructure performance using tools like Prometheus, Grafana, or Datadog
• Incident / Problem Management and Troubleshooting:
  • Investigate and resolve production incidents, problems minimizing downtime and impact users
  • Participate in on-call rotations to ensure high availability of critical systems.
• Automation and Tooling:
  • Automate manual processes, including deployments, monitoring, and configuration management
• Capacity Planning and Optimization:
  • Perform capacity analysis and ensure systems can handle growth and peak loads.
  • Optimize infrastructure and application costs through efficient resource allocation.
• Collaboration and Communication:
  •  Work closely with development teams to ensure reliability is incorporated into design and code
  • Collaborate with cross-functional teams to drive continuous improvement in processes and systems
• Documentation and Standards:
  • Document procedures, architecture, and incident postmortems.
  • Establish best practices for monitoring, alerting, and operational processes.
• Security and Compliance:
  • Ensure systems are secure and compliant with organizational standards and regulations.
  • Apply security best practices to infrastructure and application design.
• Maturity Advancement
  • Continuous Improvement: Regularly review and refine operational processes to enhance efficiency and effectiveness
  • Innovation: Identify and implement new technologies and methodologies to improve system reliability and performance
  • Training and Development: Provide training and mentorship to team members to build a culture of reliability and operational excellence
  • Metrics and Reporting: Develop and track key performance indicators (KPIs) to measure the maturity of reliability practices and drive improvements
  • Best Practices: Establish and promote best practices for site reliability engineering within the organization
  • Feedback Loop: Create a feedback loop with development and operations teams to ensure continuous learning and improvement

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in SRE, DevOps, or related field
• 2+ years of experience in managing large-scale distributed systems and handling production incidents
• 2+ years of networking protocols, DNS, and load balancing concepts
• 2+ years of experience with databases (SQL and NoSQL) and their performance optimization

Preferred Qualifications:

• Relevant cloud certifications (e.g., AWS Certified Solutions Architect, Google Cloud Professional DevOps Engineer)
• Kubernetes certifications (e.g., Certified Kubernetes Administrator – CKA)

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.