Sr. Business Product Owner, C&S Product Operations

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

 

The Sr. Business Product Owner for Community and State’s (C&S) Product Operations segment will perform the role of business product owner for the C&S team’s plan and benefit data management and reporting solutions. The individual in this role will be responsible for maximizing product value by prioritizing the C&S product backlog based on customer needs and business objectives, ensuring clear communication and alignment between stakeholders and development teams to deliver high-quality, valuable features efficiently.

 

The Sr. Product Owner collaborates with technical and business teams to ensure business requirements are built into the backlog, are prioritized to best achieve business objectives, and ultimately delivered within the agreed-upon scope and budget. This role involves handling diverse responsibilities, including eliciting requirements, writing features, verifying and accepting user stories, and creating process and data flows, while driving and communicating both tactical and strategic vision.

 

Applicants should be interested in being part of a developing team, thrive in a collaborative environment, be comfortable navigating matrixed organizational structures, and have a passion for enhancing operational efficiency. You’ll enjoy the flexibility to telecommute from anywhere within United States as you take on some tough challenges. 

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:  
Leadership and Team Management: 

• Demonstrate leadership within the product team, fostering a collaborative and high-performance environment. 
• Collaborate closely with the development team, providing clear direction and priorities to ensure alignment of goals and deliverables. 

Product Ownership and Management:

• Develop, maintain, and oversee delivery of the C&S product roadmap for the team’s plan and benefit data management and reporting solutions. 
• Identify, advocate for, and lead opportunities for increased automation and technology enhancements, with a focus on scalability. 
• Partner with relevant business teams to fully understand and clarify requirements. 
• Translate business needs into clearly documented features and user stories, collaborating with the Technical Product Owner, Delivery Leads and development team to refine as appropriate. 
• Develop, prioritize, and refine the backlog based on customer needs and business objectives. 
• Regularly attend and engage at scrum ceremonies, including sprint planning, sprint reviews and retrospectives, and backlog refinement calls. 
• Create process and data flows to support product development and enhancements. 
• Provide approval/sign off on behalf of the C&S Product team for added features, functionality & defect fixes ahead of releases. 
• Provide product support to end users within the C&S Product team, addressing issues and ensuring a positive user experience. 

Communication and Collaboration:

• Act as the primary liaison between the C&S Product team and the development teams, driving clear communication and alignment. 
• Navigate and influence multiple cross-functional teams (e.g., IT, operations, Product, etc.) in a matrixed work environment. 
• Work collaboratively across multiple lines of business within the enterprise to develop flexible and scalable solutions. Coordinate with fellow product owners and capability managers on roadmap development and feature prioritization to ensure efficiency and adaptability of solutions across different business units. 

Testing and Quality Assurance:

• Develop and coordinate user acceptance testing, including coordinating the preparation of test data and managing execution. 
• In collaboration with business partners, define and clearly articulate success and acceptance criteria based on a solid understanding and measuring of business value. 
• Review and accept completed work, ensuring it meets the defined acceptance criteria and overall quality standards. 

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• 5+ years of experience in eliciting, reviewing, analyzing, and writing functional and non-functional business requirements 
• 3+ years in a Product Ownership and/or Product Management role in an Agile environment, working with Agile processes, principles and tools 
• Proven track record of successfully leading cross-functional teams to deliver high-value products that meet customer needs and business objectives 
• Demonstrated experience in developing user acceptance testing plans, writing test cases, and/or coordinating testing execution 
• Demonstrated proficiency in communicating ideas clearly and concisely to senior leadership and technical teams 
• Solid problem-solving skills and ability to derive structure and clarity from ambiguous or open-ended inputs 
• Demonstrated ability to work effectively with individuals with high technical acumen (e.g., development teams, architects) 
• Intermediate level of proficiency in Agile deployment/Agile project management tools (e.g., Rally, Aha!, or similar tools) 
• Intermediate level of proficiency in Microsoft Office applications 
• Demonstrated stakeholder management experience, with solid communication skills and an ability to build collaborative relationships with cross functional teams 

 

Preferred Qualifications: 

• Experience with the Plan Library suite of applications 
• Experience working in government-related health insurance programs (e.g., Medicaid, ACA markets) 
• Working knowledge of health insurance benefit concepts and terms 
• Agile product owner or Agile leader certification 
• Experience with data quality, stewardship, and governance principles and best practices 
• Experience leading successful process improvement/optimization initiative

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.