Business Analysis Consultant – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Business Analyst Consultant for the Quality Performance Analytics team within Optum Health, you will be working with data that contributes to clinical quality gap closures and the improvement of Medicare Stars & HEDIS measures. The position is responsible for creating business requirements, completing in- depth analysis, owning the development of project plans, being the liaison between the business and our development team, and recommending areas of improvement and enhancement. This position will partner with stakeholders to understand business requirements for the development of dashboards, decision aids, and business case analysis to support Optum Health. 

Responsibilities include supporting data management & analytics solutions.  Requires consulting with users to evaluate business & reporting requirements, identify operating procedures, evaluate existing or proposed systems, prepare detailed specifications from which reporting programs will be written and create reporting programs as able / needed.  Develop and maintain the production & retention of summary reports for distribution.  Scope includes Stars and clinical quality improvement measures for Optum Health.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Oversees and manages the operational aspects of assigned projects and maintains a project management mindset when completing projects
• Maintains and analyzes project schedule and prepares regular status reports for management and key stakeholders
• Leads complex projects that require cross functional coordination.  Work closely with all departments to accomplish mutual goals and strategies to achieve company goals
• Lead and manage full project life cycle including creation, design, specification, development, implementation, and overall change management
• Owns the research and in-depth analysis of complex requests
• Partner with key stakeholders to ensure projects are aligned with the goals and objectives of the business
• Identify, develop, and present recommendations; lead implementation of approved solutions
• Coordinate and facilitate stakeholder meetings; prepare and issue agendas with appropriate backup materials; take minutes and provide follow-up correspondence
• Communication plan around new reporting and enhancements
• Issue management to track defects and production issues through to completion
• Serves as a mentor to other business analysts within the team
• Perform all other related duties as assigned
• Work with others, including internal and external business, to interpret, develop & document report specifications, provide data-driven direction / guidance for Stars and clinical quality improvement
• Evaluate data and reports for accuracy and validity; ensure that reporting meets customer requirements / regulations
• Act as a subject matter expert, consultant and resource for team and others; develop processes and tools, and teach/ support/ facilitate use of data by other team members
• This role is self-directed: proactively identifies and seeks out resources and information; adapts to changing environment & requirements; accountable for deliverables

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 4+ years of reporting, data or business analysis experience
• 2+ years of project lead experience 
• Experience with process mapping methodology and creating process maps
• Advanced PC skills (Excel, PowerPoint, Word, Visio, Outlook, Share Point)
• Proven to possession of solid analytical/statistical skills used in evaluating and analyzing data 
• Proven ability to prioritize and multi-task in high volume workload situations

Preferred Qualifications:

• 2+ years of experience utilizing SQL
• Experience in a managed care environment
• Experience in Medicare Advantage Stars / HEDIS data
• Excellent communication skills, both written and verbal
• Experience using Tableau or other BI tools to pull reports 
• Experience with Call Center operations
• Proven highly analytical, curious, and creative
• Proven comfortable working in a rapidly changing environment

Telecommuting Requirements

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.