Client Executive

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

 

No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You’ll help improve the health of millions.

 

Great sales are the result of solid purpose, conviction and pride – pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others.

 

If you are located in Central to Eastern US, you will have the flexibility to work remotely* as you take on some tough challenges.

 

Primary Responsibilities:

• Accountable to manage and maintain assigned single large direct state client relationship to ensure delivery of OptumHealth solutions and effective product and service expansion to increase revenue potential within client base
• Identify, develop and manage opportunities for new business with prospects, spanning OptumHealth’s capabilities
• Accountable for retention and growth quota of new business with existing clients. Lead the OptumHealth sales process throughout the entire sales life cycle, acting as liaison with internal and external parties as required, negotiating and influencing to ensure achievement of goals
• Coordinate and influence superior service to clients by establishing collaborative relationships with intercompany stakeholders across a highly matrixed environment
• Monitor client satisfaction and manage key deliverables to sustain and improve client engagement and loyalty
• Cultivate and deepen complex client relationships at all levels, including senior executives
• Establish and maintain solid and appropriate working relationships with clients, consultants, channel partners and constituents
• Monitor and enhance performance of OptumHealth solutions for clients to ensure return on investment, mutual growth/success and client financial performance, including renewal planning, negotiation and profitability levels
• Build knowledge of entire range of OptumHealth capabilities, health care industry and market trends and dynamics facing clients to understand and advise on clients’ needs and OptumHealth’s value proposition
• Ability to work independently and as a solid team player, with minimal supervision in a fast- paced, high-intensity environment
• Communicate and present effectively at multiple audiences and levels (listening, written and verbal communication)
   

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of sales or account management experience working with national employers with or commensurate experience 
• 5+ years of proven experience and expertise in the health insurance, health care, or related industry
• Direct experience contributing to the achievement of $6M + total contract value sales annually for employer clients, across health services capabilities
• Sales and account management work experience working with national employer clients
• Experience in negotiation, influencing, collaboration, and listening skills
• Proficiency in Microsoft Office suite and CRM (ex. Salesforce)
• Proven ability to effectively lead the sales process and work cooperatively with extended client team to achieve sales goals
• Proven ability to effectively message, position and present information for client impact and influence
• Proven successful track record of managing deep client relationships and upselling health services capabilities in the Employer market
• Demonstrated success leading progressively complex consultative sales experience and client relationships, influencing senior level executives, consultants, and partners
• Proven solid working knowledge of claims, marketing and managed care systems, including TPAs, HMOs, ACOs, PPOs, Alternative Networks, managed indemnity plans, and other industry payers
• Demonstrated advanced consultative selling skills with the ability to successfully construct solutions that meet client needs and achieve client objectives
• Willing or ability to travel frequently, up to 30% of time
• Driver’s license and access to reliable transportation
  

 

Preferred Qualifications:

• Work experience as client executive assigned to complex, strategic national employer clients
• Established relationships with Optum product and solution sales team and external consultants 
• Proven ability to operate and effectively navigate in a highly complex, matrix environment with a high level of collaboration

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

The salary range for this role is $75,000 to $160,000 annually based on full-time employment. Role is also eligible to receive bonuses based on sales performance. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

   

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.