Home Health Intake RN Supervisor – Las Vegas, NV
$10,000 Sign-on Bonus for External Candidates
Optum NV is seeking a Home Health Intake RN Supervisor to join our team in Las Vegas, Nevada. Optum is a clinician-led care organization that is changing the way clinicians work and live.
As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.
At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.
The Home Health Supervisor Clin Admin RN is responsible for the oversight and supervision of the home health referrals/intake department. This role will include coordination of clinical and administrative intake staff to facilitate transitions of care and ensure timely processing of appropriate home health referrals. This position will also require interdepartmental collaboration for general operations to support Agency functions and business needs. Duties will be performed within the license holder’s scope of practice.
Position Highlights & Primary Responsibilities:
- Provide strategic oversight and supervision of the referrals/intake department
- Process incoming home health referrals, oversee documentation and insurance verification processes
- Provide and ensure optimal customer service interactions at all times with internal and external stakeholders, such as patients/families, referral sources, vendors, and co-workers of the team and other departments within the Agency
- Collaborate and facilitate referrals/intake department participation with operations functions to support business needs including, but not limited to: phone coverage, cross-training, and triage of patient care issues
- Hires, evaluates, and terminates referrals/intake staff. Proactively monitor staff retention and satisfaction
- Participates in and supervises on-boarding and orientation programs for new referrals/intake staff. Responsible for orientation of referrals/intake staff, either directly or through delegation of appropriate Agency staff
- Provide guidance and counseling to administrative and clinical staff of intake and referrals to assist them in continually improving best practices, processes, and workflows
- Develops and maintains Standard Operating Procedures/Work for referrals/intake department, including but not limited to: job aids, workflows, and processes
- Evaluate performance of referrals/intake staff on an annual or interim basis as appropriate; including but not limited to staff development, coaching, and performance improvement plans
- Assists in the development of department goals. Develops, recommends, and administers Agency/department policies and procedures
- Assists in the formulation, revision, implementation and evaluation of policies and procedures as well as strategic goals and objectives
- Oversees maintenance of clinical records in compliance with local, State, and Federal laws
- Assures compliance with all Local, State, and Federal laws and regulations regarding licensure and certification of all Agency personnel
- Assumes individual responsibility for professional competence and professional nursing practice
- Primary office environment, however, will participate in on-call rotation for weekend, night, and holiday coverage through an administrator on-call capacity
- Other duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Associates Degree in Nursing from an accredited program by the National League for Nursing
- Current, active unrestricted Registered Nurse License to practice professional nursing in the State of Nevada
- 1+ years of experience as a supervisor or manager with two years of experience in community health or acute care setting
- Demonstrates the experience to supervise professional personnel, aptitude in Microsoft Office Suite of applications, and ability to master electronic medical record and other clinical application systems
- Demonstrates thorough knowledge of current nursing practice, professional standards of care, and State & Federal regulations regarding home health
Preferred Qualifications:
- Bachelors Degree in health care
- Home Health experience
The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with al minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Additional Job Detail Information
Requisition Number 2283109
Business Segment Optum
Employee Status Regular
Job Level Manager
Travel No
Country: US
Overtime Status Exempt
Schedule Full-time
Shift Day Job
Telecommuter Position No
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