Provider Advocate, Dental – Remote in Georgia

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

 

The Provider Advocate, Dental role is pivotal in delivering support to address provider issues, including escalating concerns related to member placement. The position also involves providing advanced provider education for Georgia, ensuring effective communication and issue resolution.

 

This role is critical to advancing the network’s strategic goals, directly influencing network growth targets, Net Promoter Scores (NPS), and improving provider and member experiences.

 

If you are located in the state of Georgia, you will have the flexibility to work remotely* as you take on some tough challenges.

 

Primary Responsibilities:

• Supporting network gap remediation by recruiting providers at appropriate fee structures
• Assisting with fee renegotiations
• Managing projects as needed. Specifically, in GA, a dedicated Provider Advocate is essential to manage the Medicaid business which includes: 
  • Addressing state-level complaints
  • Conducting provider education initiatives
  • Representing the organization at Dental Association meetings
  • Providing overall network support to meet access standards and metrics  

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of experience in a network management-related role, such as contracting, or provider relations 
• Healthcare and/or dental industry experience  
• Experience prospecting new and existing provider leads
• Demonstrated intermediate level of proficiency with MS Excel, Outlook, and Word
• Willing and able to travel 25% +/- within territory assigned or other market according to business needs
• Valid driver’s license and access to reliable transportation
• Reside in Georgia

 

Preferred Qualifications: 

• Demonstrated exceptional sales presentation skills in a high-pressure environment
• Proven dental industry knowledge
• Dental Treatment Plan Coordinator/Dental Office Manager experience
• Proven knowledge of PPO and Medicare/Medicaid products
• Sales / Call environment experience
• Salesforce experience
• MS PowerPoint experience
• Proven knowledge of claims processing systems and guidelines 

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.  

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.  

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.