Business Systems Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future. 

Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone. 

Our Business Systems Analyst is responsible for coordinating and facilitating engagement between business and technical departments. Will be managing dependencies across a highly matrixed organization, contributing to refining and maintaining a healthy delivery backlog and working alongside Data Science, Data Engineering and our Business stakeholders.

Schedule: Full-time position with standard working hours of Monday – Friday from 9am to 5pm. 

Primary Responsibilities:

• Design, develop, and manage activities for specific data science initiatives, from definition and planning through production, release, and end-of-life
• Contribute to the full product lifecycle with a technical focus, including strategy, design, development, management, and end-of-life of new, existing, or acquired products
• Create, manage and monitor project plans to deliver on roadmaps
• Manage cross-functional stakeholders, including design, engineering, scrum teams, and business leaders
• Engage enterprise-wide stakeholders to enable awareness and alignment
• Define solutions with high-value requirements, compelling business cases, clear technical positioning, priority, and strategic impact
• Understand the “what & why” of user stories and features, their relationship to objectives and key results (OKRs), and their impact on the customer
• Engage with users and deliver incremental value to increase Net Promoter Score (NPS)
• Partner with engineering and data science teams on the creation of requirements and user stories
• Support integration testing and automation practices
• Provide situational support to the data science teams
• Lead cross-functional meetings and interface well with direct leadership
• Build trust through transparency and possess a growth mindset

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s Degree (or higher) in Computer Science, Engineering, or a related field
• Proven experience in Project or Product Management, Agile, PMI, Prince2
• Experience gathering and reporting clear business requirements
• Technical aptitude and fluency in development concepts and modern development practices
• Working knowledge of tools like Aha, Rally, GitHub, and DevOps practices

Preferred Qualifications:

• Experience / knowledge with managing data science projects

Soft Skills:

• Communication skills to build relationships with key stakeholders
• Leadership skills and the ability to influence capability outcomes

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved.

 

 

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