Director, Product Management – Mobile Center of Excellence – Remote
(Remote considered)
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are looking for an experienced product management leader of mobile applications with proven results and a passion for innovation. This role will be at the core of defining a vision and executing a broad-based strategy for Consumer mobile applications at Optum.
Director of Product Management will play a central role in leading Mobile Center of Excellence (mCOE) efforts, consulting on mobile app guidance, best practices and oversight, and aligning various mobile apps to the overall Optum mobile growth strategy. The individual will work closely with other product and technology executives across all Optum to set strategic objectives and be a key driver in the planning, development, and implementation of mobile apps while keeping an eye out for wider Optum efficiencies & synergies. This role will also drive large Mobile enterprise-level initiatives to bring to market new products, optimize user engagement, or increase usage and conversions. The Director will collaborate with cross-functional teams to identify opportunities for consolidation and improvement and ensure that the company’s mobile presence remains competitive and innovative.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Lead teams to optimize app performance and CX by monitoring key business and user metrics, collaborating with Business, Marketing, Research, Digital, and Data Analytic teams
- Analyze app performance, identify areas for improvement, and develop strategies to accelerate growth, drive user acquisition, retention, and overall app success
- Develop metrics to measure success of mobile app features, analyze results, and partner across the organization to develop action plans and enhancement recommendations
- Drive the full product life cycle of mobile app development with focus on innovation, customer satisfaction, task completion, increased conversion, growth, and retention
- Develop strategy, business cases, and roadmaps for existing iOS and Android Apps
- Stay current with mobile app development trends, tools, and technologies. Provide direction, guidance, and oversight to all Mobile App teams across Optum ecosystem
- Collaborate with Engineering, UX/UI team to develop intuitive features and app interfaces
- Define product requirements and coordinate development efforts as the product leader
- Setup processes and best practices for optimal creation & maintenance of Mobile Apps
- Ensure that all Optum mobile apps are aligned to overall Optum mobile app strategy
- Conduct internal app audits and identify gaps and areas for enhancements
- Stay updated on emerging trends and best practices in mobile app area
- Report on platform/OS updates and changes and their impact on mobile experiences
- Partner with app teams across Optum on exploration of new capabilities and features
- Advocate for mobile-first or mobile-centric strategies within the broader product management team and organization, emphasizing the importance of mobile user experience and engagement
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 10+ years of experience in Product Management with direct-to-consumer experiences
- 10+ years of experience working collaboratively with engineering and design teams
- 5+ years of experience delivering mobile apps
- 5+ years of experience leading, hiring, managing, and developing product managers
- Product experience of working with various digital technologies and technology stacks
- Understanding of mobile UX/UI best practices, SEO, analytics, and digital marketing principles
- Knowledge of mobile design trends and responsive web development
- Robust competency in leading product innovation and raising the quality bar
Preferred Qualifications:
- In-depth leadership experience in product management, strategy development, and writing business cases for mobile apps
- Strategic and tactical experience designing, building, and delivering products & services
- Ability to drive alignment across senior executives, business leads and technical leads
- Proven track record of delivering high-quality, innovative consumer experiences at scale
- Excellent analytical, problem-solving, and project management abilities
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
The salary range for this role is $124,500 to $239,400 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
Additional Job Detail Information
Requisition Number 2286511
Business Segment Optum
Employee Status Regular
Job Level Director
Travel Yes, 10 % of the Time
Country: US
Overtime Status Exempt
Schedule Full-time
Shift Day Job
Telecommuter Position Yes
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