Platform Enablement Consultant – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

 

On the one hand, no industry is moving faster than health care. On the other, no organization is better positioned to lead health care forward than Optum and UnitedHealth Group. That’s what makes this opportunity so inviting. Our goal is simple. Use data, technology and people in ways that help drive change and make the health care system work better for everyone. We are seeking a driven results-oriented Platform Enablement Consultant to work on our Product Enablement team.  Join us and put your advanced knowledge and skills to work by driving innovation through client delivery efforts for each application under the Referral Management technology portfolio.   A large portion of this role involves embracing a consultative approach through tight collaboration with our national teams and direct input from our market partners in order to ensure we advance the continuum of care with application solutions that meet their needs. If you’re out to do more, this is the place to be.

 

This role will challenge your ability to work on complex projects where deadlines and scope shift frequently. You’ll need flexibility, agility and the ability to adapt to change while maintaining solid relationships with stakeholders in a highly cross-matrixed environment.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

 

Primary Responsibilities: 

• Partner with the market to ensure implementation project scope, timelines and implementation readiness meets established market needs and plans
• Provide assistance to internal and/or external partners to ensure programs and strategies are implemented and maintained effectively
• Assess current state referral processes and procedures to bridge the transition with the business from existing processes and tools to the new technology platform
• Enable the execution of product training strategies across all applications
• Coordinate with market operations leads to implement technology solutions across both employed and affiliate market partners
• Be able to ensure implementation timelines are met and driven with clear communication with transparency regarding status of each implementation 
• Assist with implementation requirements gathering sessions in coordination with operations and market partners
• Establish, develop and maintain effective relationships with applicable project stakeholders (e.g., project team members, team leads, internal customers, functional SMEs, business partners, leadership)
• Partner with cross functional teams and drive the team to successfully complete the objectives of the program and cross-product strategy
• Be able  to engage functional partners on both the Optum and market levels to effectively deliver on each application pilot project
• Engage with local provider organizations to support, augment and accelerate efforts to improve operational coordination of patient care through application development and optimization
• Research and proactively seek to fill in knowledge gaps in key functional areas

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• 3+ years of experience in supporting end-users of technology which may include pre and post implementation activities
• Experience on the referral management and provider network side 
• Ability to work in fast-paced environment with ambition, client focus and innovative ideas that will enhance and improve results in a new program and product culture.
• Willing or ability to travel around 10-25%

 

Preferred Qualifications:

• Experience with implementation of software solutions
• Experience on the referral management and provider network side
• Experience working in a cross-matrixed organization
• Experience in EPIC ambulatory EMR, or other healthcare solutions/applications 

 

Soft Skills:

• Solid written / verbal communication skills
• Excellent consumer facing skill-sets
• Ability to work independently while being part of a decentralized team

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.