Senior Manager Software Engineering – QA

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Surgical Care Affiliates (SCA) has transformed itself into a leader in ambulatory surgical centers, surgical hospitals, and hospital-system partnerships. With Service Excellence as one of our core values, we are transforming the current Information Technology department into a better position SCA as the industry leader in surgical care. Our IT team is focused on providing our partnerships and management teams with timely, quality technology support that is dependable and helpful. 

We are seeking a QA Offshore Test Lead to join a team of highly skilled Quality Assurance testers to revolutionize the way technology is used within surgery centers across the country.

Primary Responsibilities:

• Spearhead overall QA testing activities and perform QA test execution activities for multiple SCA projects
• Provide test execution support in test and stage environments for concurrent SCAH projects
• Design, develop, and execute comprehensive test plans and test cases to ensure thorough validation of software applications. Track defects, coordinate with development teams for timely resolution, and conduct retesting
• Analyze defects, identify root causes, and collaborate with stakeholders to implement corrective actions
• Provide regular QA status updates to project teams and leadership, highlighting key metrics, risks, and recommendations
• Foster solid relationships with business analysts, developers, and other stakeholders to understand requirements, align expectations, and ensure quality throughout the development lifecycle
• Continuously assess and refine QA processes and methodologies to optimize efficiency, effectiveness, and quality
• Activity participates in scums meeting and provides QA estimations
• Primary POC to perform sanity testing and provide production check-out support, once in two weeks
• Seasoned QA engineer leader with ability to build, coach and perform peer review for the offshore team in future
• Take complete ownership and accountability for every assignment that has been handed off by the Onshore QA manager
• Be able to clearly articulate requirements into test cases and ensure test coverage with other teams
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree in computer science, Mathematics, Engineering, or other technology related fields
• 10+ years of expertise in QA testing and experienced in test planning, leading and implementing QA processes Classified as Confidential
• 7+ years of experience in requirements analysis/ user stories, writing, executing test cases within Azure Dev Ops
• 6+ years of defect management, defect triaging, defect remediation and root cause reporting 
• 4+ years of hosting and coordinating QA activities between business, IT team and offshore teams
• 4+ years of experience in test traceability, ensuring requirements to functional deliveries
• 3+ years of hands-on test automation experience in selenium or open-source automation tools and establishing QA test automation for QA projects
• 2+ years of experience in Microsoft Azure Test plan and test management, with ability to deploy code via pipelines
• Demonstrate experience with Agile, hybrid-agile and waterfall methodologies
• Test automation experience and exposure to selenium and CI/CD/CT pipelines
• Good understanding of backend DB systems and general database querying knowledge
• Technical knowledge and background to perform testing using various testing methods, viz., functional, GUI, DB, API, Integrated and E2E testing
• Exposure to white box testing and performance testing tools like J meter
• Summarize test results and report the metrics on a daily and weekly basis to the onshore QA manager
• Proven proactive, decisive, action-oriented individual
• Proven solid written and verbal communication skills
• Proven excellent interpersonal with test to break attitude, collaborative, and a team player
• Proven ability to be broadly focused and deliver multiple efforts concurrently

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.