Sr. Production Technical Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Production Technical Engineer specializes in manufacturing custom Enterprise Imaging Systems, including servers, workstations, and software, following strict quality and manufacturing procedures. They independently or collaboratively lead projects of varying complexity, handling system assembly, networking, OS and software installation, quality checks, and final packaging for shipment. The role involves troubleshooting moderate to complex technical issues, escalating when necessary, and using sound judgment within established guidelines. Responsibilities include mentoring team members, conducting final quality inspections, and contributing to process improvements. The engineer also manages hardware and software integration, documentation, inventory tracking, and remote system builds. Proficiency in multiple product lines and participation in special projects or on-site support may also be required.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• MCSA and/or A+ Certification an asset or equivalent covering Windows Server and Active Directory administration
• CCNA and/or Net+ certification is an asset (or equivalent covering Networking, NAT, VLAN, Load Balancing)
• 3 + years of experience in IT industry or similar discipline
• 3+ years of experience of leading/building large and complex Radiology or Cardiology projects
• Knowledge of Windows Servers, Active Directory, networking, Databases & Enterprise class Information Systems
• Production Standard Operating Procedures and Production Work Instructions

Preferred Qualifications:

• Extensive IT knowledge and MS platform, some familiarity of medical imaging industry
• Comprehensive knowledge of production processes, sound understanding of Radiology or Cardiology product
• Solid time management and organizational skills, ability to handle concurrent and complex projects
• Solid customer service skills
• Self starter, able to work independently without supervision, willingness of taking initiatives and responsibilities

The salary range for Canada residents is $79,200 to $164,400 annually. Pay is based on several factors including but not limited to education, work experience, certifications, etc.
 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.