Senior Business Performance and Analysis Consultant – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

Individuals in this position will have the primary accountability for the effective execution of delivering operational performance across all Payment Integrity value streams and to drive cost improvements and overall efficiencies for the organization. The Sr. Business Performance & Analysis Consultant will be accountable for driving alignment with multiple internal business partners (finance, work force management, operations, BAR, and others) to ensure consistent accuracy in forecasting performance across numerous governing metrics. Additionally, this position will conduct and manage outcomes of various efforts that include reviewing, analyzing, trending, and presenting information for operational and business planning. To accomplish this task, this individual will partner with multiple value stream leaders to influence and drive business strategy while delivering several executive report-outs to senior leaders of Payment Integrity.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Partnering with senior leaders to influence, develop, and drive business strategy aligned to cost reduction and efficiency improvement
• Support short and long term operational/strategic business activities – by developing, enhancing and maintaining operational information and models through research and analysis of data
• Driving ideation and partnership amongst operational areas to ensure consistency and collaboration
• Establish and maintain operational metric oversight and performance review in relation to production and utilization goals through analysis and trending of data.  Then presenting information for operational and business planning review and consideration
• Operational oversight of quarterly FTE and savings submissions, in partnership with finance, WFM, and BAR
• Operational SME representative in all WFM related efforts (weekly/monthly meetings, backlog recovery plans, ad-hoc reporting and analysis requests, etc.).  Identify and fix gaps in current process while ideating to evolve the current process for greater future success
• Ensure timely delivery of In Flight Projects – Thereby ensuring yearly targets are met and captured in financial submissions and capacity planning
• Manage globalization efforts from an onshore perspective for Payment Integrity
• Oversee WAVE alignment between operations and WFM for both onshore and offshore teams
• Serve as a catalyst for change – challenge the status quo and bring high level of intellectual curiosity to bear to innovate and improve operations

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of workforce management experience
• 3+ years of SG&A management experience
• 3+ years of experience working in a global matrixed environment

Preferred Qualifications:

• Experience working with or leading various Payment Integrity functions
• Experience in healthcare desired, but also interested in candidates from manufacturing, property & casualty, and banking businesses
• Proven solid interpersonal skills, ability to work with all levels of management across all functional areas
• Proven ability to produce superior results in a financial performance-oriented environment
• Proven solid leadership and strategic planning skills within a matrix environment
• Proven excellent communication, presentation and negotiation skills

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.