Learning Technologist – Multiple Locations

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Collaborate with instructional designers and subject matter experts to identify learning needs and goals and recommend appropriate learning technologies and strategies
• Provide technical support and training to learners and instructors on the use of learning technologies, troubleshooting issues, and optimizing user experience
• Collaborate with cross-functional teams to integrate learning technologies with other systems and platforms
• Stay up to date with emerging learning technologies and trends, evaluating their potential impact and making recommendations for their integration
• Design, develop, and implement engaging and interactive eLearning modules, multimedia content, and virtual learning experiences
• Serve as primary administrator of learning organization SharePoint infrastructure
• Design and develop workflows and solutions within the Smartsheet and Power Automate platform that enhance training functions
• Manage technical support requests from learning team members
• Conduct quality assurance checks and usability testing to ensure the functionality and effectiveness of learning technologies and content
• Monitor and analyze learning analytics and user feedback to evaluate the effectiveness of learning technologies and make recommendations for improvements
• Passion for learning and staying updated on emerging technologies and trends in instructional design and learning technologies
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 3+ years experience with SharePoint administration and Microsoft Power Automate/Power Apps
• Solid technical skills with proficiency in learning technologies, such as learning management systems (LMS), learning experience platforms (LXP), authoring tools, and multimedia software
• Experience in conducting quality assurance checks and usability testing for learning technologies and content
• Excellent problem-solving skills with the ability to troubleshoot technical issues and optimize user experience
• Solid understanding of instructional design principles and methodologies
• Solid project management skills with the ability to prioritize tasks, manage deadlines, and work independently
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels

Preferred Qualifications:

• Undergraduate degree in instructional design, educational technology, communication, or a related field
• CSS/Java Script Coding experience
  Experience working with Artificial intelligence models in support of learning technology

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved.