Senior Business Analyst – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

As a Fortune 4 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter.

As a Business Analyst, you will join the Provider Operations Team and play a key role in driving operational excellence by leading strategic reporting, enhancing internal communications, and fostering employee engagement. This role requires a blend of analytical rigor, cross-functional collaboration, and a passion for continuous improvement.

Within the role, you will build relationships with our partners across many functions, including OI Operations, Product, Finance & Human Capital.

We’re looking for someone with a quantitative mindset, a solid aptitude for complex problem solving and process improvement with well-developed communication and technical skills.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Coordinate and support global initiatives across Operations and Matrix partners including Guesthouse implementation, Global Governance approvals and Epic/Location approvals, maintaining up-to-date tracking and stakeholder communication and alignment
• Lead the coordination and execution of the Rhythm of Business, including weekly Provider Operations meetings, monthly OILT/OOM reporting, and client reporting packages
• Manage the end-to-end process for monthly and quarterly executive reporting deliverables, ensuring accuracy, timeliness, and alignment with strategic goals
• Collaborate cross-functionally to gather, analyze, and synthesize performance metrics and operational insights for leadership reporting, working across a Matrix environment
• Translate data into compelling business narratives and presentations to support executive decision-making and stakeholder engagement
• Develop and manage internal communications strategies, including, town halls, and distribution list creation and maintenance to ensure timely and effective information flow across the organization
• Drive employee engagement initiatives such as the mentoring program, mobility initiatives, Bravo recognition system, Viva Engage community, and quarterly virtual competitions

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ years of experience as a Business Analyst
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Teams), with experience in SharePoint, Power BI, and collaboration tools
• Proven ability to build cross-functional relationships and influence change without authority to drive alignment and execution across organizational lines
• Proven solid internal communication skills, including content creation, stakeholder engagement, and the ability to tailor messaging for diverse audiences and leadership levels
• Demonstrated success in leading employee engagement programs and fostering a culture of recognition and development
• Demonstrated solid analytical and storytelling skills, with the ability to convert data into actionable insights and compelling presentations
• Highly organized with a track record of managing multiple priorities and meeting tight deadlines in a dynamic environment
• Driver’s License and access to a reliable transportation

Preferred Qualification:

• Experience in Provider Operations

 

Soft Skills:

• Strategic thinking and analytical problem-solving
• Solid interpersonal and cross-functional collaboration skills
• Excellent verbal, written, and visual communication abilities
• High attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated with a proactive and adaptable mindset

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.