Product Owner/Sr. Business Analyst – Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.  

UnitedHealthcare Community & State (C&S) is the largest health benefits company dedicated to providing diversified solutions to states that care for the economically disadvantaged, the medically underserved and those without benefit of employer-funded health care coverage. The incumbent in this position supports the C&S Care Management Implementations and Business Analysis Lead efforts.    

The Senior Business Analyst/Product Owner will work closely with the C&S Medicaid Care Management leadership to identify functional requirements and advise the business on best systematic practices for large projects with cross functional impact.  A Business Analyst/Product Owner works closely with Solution Architects and the Scrum Team to better understand how a system works to ensure that documented requirements are met.  The Senior Business Analyst/Product Owner works within an Agile work stream translating requirements into solutions for the clinical application.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Clinical Care Management Projects and acts as a Subject Matter Expert
• Understands and can discuss the Care Management application and implications of changes to clinical process, policies and procedures
• Healthcare software application configuration
• Assess, interpret, and analyze customer needs and requirements
• Writing and documenting business requirements in Epics/Features and User Stories

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Undergraduate degree and/or equivalent experience
• 7+ years of experience as a Business Analyst/Product Owner facilitating and documenting requirements (such as process flows, use cases, and/or business requirement documents) gathered from both business and technology counterparts
• 5+ years of problem-solving experience, including prioritizing multiple tasks, priorities, projects, and deadlines
• 3+ years healthcare work experience with Medicaid populations and Medicaid Care Management
• 2+ years of experience working with all phases of Agile, including Epic and User Story development
• 1+ years of experience in Technical writing (training materials and/or User story)
• 1+ years of experience mentoring and/or developing staff
• Experience gathering business requirements from business leadership

Preferred Qualifications:

• Undergraduate degree in IT
• 1+ years Testing (UAT) experience
• Experience with Jira
• Experience with GuidingCare
• Experience with use and configuration of healthcare software applications (preferably clinical software)
• Experience as a Solutions Analyst
• Demonstrated ability to manage and prioritize deliverables
• Proven ability to work in a highly virtual and matrixed environment
• Proven excellent written and verbal communication skills are required – must be able to communicate ideas and analysis in a clear concise fashion to clients, colleagues and senior business leaders
• Ability to quickly learn and use computer software tools effectively (Healthcare/Medicaid)

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.