Senior Manager of Tech Project or Program Management

Requisition Number: 2292375
Job Category: Technology
Primary Location: Noida, Uttar Pradesh, IN

Man standing and writing on a white board while presenting to coworkers in a meeting room.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

Primary Responsibilities:

  • Lead complex, multi-platform technology programs across document composition, print fulfillment, and multi-channel delivery systems
  • Lead quality improvement initiatives and embed a culture of continuous improvement
  • Manage end-to-end delivery lifecycle using Agile, Waterfall, or hybrid methodologies, ensuring scope, timeline, and budget alignment
  • Own program financials: forecast, track variances, and manage capital/operating expenses
  • Serve as the primary liaison between engineering, infrastructure, vendor, and business teams to ensure alignment and timely delivery
  • Proactively identify and mitigate risks across integrated systems and vendor workflows
  • Align program goals with enterprise strategy and customer needs
  • Consistent value delivery based on business MBOs
  • Drive system demo to stakeholders and customers
  • Ensuring technology solutions are managed to support business strategies, often working with senior management
  • Directing the integration of technical aspects of all related projects/programs
  • Conducting analyses, needs assessments and cost/benefit assessments and helping to broker other technology services
  • Release management
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • Bachelor’s degree in computer science or related field
  • 8+ years of experience leading large scale tech initiatives with proven ability to Identify, assess, and mitigate delivery risks across platforms
  • 7+ years of experience building trusted relationships across engineering, business, and vendor teams
  • 5+ years of experience in Forecast, track, and manage budgets
  • 5+ years of experience in transactional print fulfillment functional domain with deep understanding of composition and communications fulfillment capabilities
  • Experience with tracking and reporting on delivery KPIs, quality metrics, and performance indicators
  • Ability to identify business opportunities to leverage new technology like Artificial Intelligence tools and driving improvements in product capabilities

Preferred Qualifications:

  • Understanding of healthcare domain, segments business practices and financial structures
  • Proven ability to drive adoption of new processes and tools across teams
  • Proven ability in analyzing, reviewing, and forecasting data for operational and business planning
  • Proven ability in driving cost/benefit analysis and track forecast to ensure the product is performing as expected
  • Proven ability in gathering market insights, analysis competitive landscape and recommend product strategy across the product lifecycle

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Additional Job Detail Information

Requisition Number 2292375

Business Segment Optum

Employee Status Regular

Travel No

Country: IN

Overtime Status Exempt

Schedule Full-time

Shift Day Job

Telecommuter Position No

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