Manager, Unbilled Operations – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

 

Responsible for management of direct reports, including exempt and non-exempt personnel, to ensure departmental goals are achieved. Accountable to ensure staff adheres to and trained on all financial and compliance requirements. Responsible for driving projects, innovation in all areas of responsible to drive continuous improvements within the team.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

 

Primary Responsibilities:

• Oversees a function/departments in Billing with significant staff (>40 FTE’s) or staff in multiple sites (requiring greater than 25% travel), or staff working in multiple core billing applications or direct supervision of Managers or Project Managers
• Leads the development of the team
• Sets objectives and strategies to meet the company’s expectations of the department
• Analyzes and interprets reports on metrics associated with goals and objectives
• Pursues continual improvement of quality and efficiencies in functional areas, by leading team review of processes, procedures, and team member performance
• Ensures that the team meets compliance and financial requirements
• Achieves cross-functional objectives in terms of customer and patient satisfaction
• Manages hiring, training, monitoring, and termination of all direct reports
• Mentors, coaches, and develops staff
• Develops strategies to promote employee engagement and improve employee satisfaction

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:        

• 5+ years of billing functional experience
• 3+ years of supervisory/leadership experience
• Excellent interpersonal and communication (including excellent verbal and writing skills)
• Proficient in using Microsoft business applications and possess strong PC skills
• Proven problem solving and analytical skills
• Proven ability to handle multiple tasks and meet deadlines within standards
• Adaptable and flexible with the ability to accept, create and manage change

 

Preferred Qualifications:        

• AAPC Coding Certification

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits re subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,800 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.