Director Revenue Cycle Operations – Remote

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

 

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

 

Job Profile Summary: 

Provides leadership for the Revenue Cycle Patient Access or Central Business Office (CBO) sub-function with 100+ FTE and 4 or more operating units. Works side by side with the Director to establish the strategic direction for the sub-functions of clinic and hospital check-in/check-out and, financial clearance hospital billing or professional billing for the system. Oversees a team of managers in executing day to day operations for the sub-function, including the oversight of its financial and quality performance. Serves as the face of the sub-function internally with senior leadership across Allina Health as well as externally with key stakeholders including, but not limited to, vendors, payor organizations, and governmental agencies.

 

Primary Responsibilities:

• Establishes strategic vision for prioritizing and organizing job roles and work distribution within the sub-function and oversees a team of managers responsible for managing the sub-functions day to day work
• Partners with the Director to establish direction to effectively manage industry shifts, regulatory changes, and rising cost pressures, challenging assumptions and standards of business that impact the sub-function
• Implements complex enterprise-wide projects, as assigned, for realizing process improvement opportunities within the subfunction and across Allina Health
• Drives goal setting for the sub-function and manages performance, including working with Revenue Cycle Performance
• Management to quantify goals and track attainment. Establishes key performance indicators and system wide Policies and Procedures to support sub-function scope. Supports the feedback loop and shares trends and escalation items across Revenue Cycle and with key stakeholders within Allina Health
• Collaborates with operational stakeholders internal and external to Revenue Cycle to establish transition point processes and identify performance improvement opportunities to drive key performance indicators
• Provides leadership development to direct reports and oversees personnel and performance management for the sub-function
• Develops and administers the sub-function budget and works with the Patient Access Director to monitor performance, address variances, and assess opportunities to optimize performance
• Provides final decision making and resolution for complex account issues and escalated patient concerns

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• 5+ years of Revenue Cycle experience
• 5+ years of Revenue Cycle Sub-Function Scope experience working within business operations, which may include clinic and hospital check-in/check-out, financial clearance, hospital billing or professional billing required
• 1+ years of experience with Performance improvement work
• Willing or ability to travel onsite monthly to the Optum Corporate office

 

Preferred Qualifications:

• 1 years of experience with team/culture building for a large department
• Large health system experience

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.