Vice President of Site Reliability Engineering (SRE)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a visionary and strategic Vice President of Site Reliability Engineering (SRE) to lead our SRE, Security Operations (SecOps), and Technology Operations (TechOps) teams within the Digital Consumer Engineering organization. You will be responsible for ensuring the reliability, security, and seamless operation of our digital consumer platforms. This role will play a critical part in driving operational excellence, system reliability, and security, ultimately contributing to our business growth and resilience

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Leadership and Strategy:

• Develop and execute a comprehensive strategy for SRE, SecOps, and TechOps aligned with Consumer Engineering, Optum & UnitedHealthcare goals
• Build, lead and mentor a ~10-person team of SRE, SecOps, and TechOps professionals, fostering a culture of collaboration, innovation, and continuous improvement with a focus on improving stability, security and supportability of all digital properties
• Collaborate with cross-functional leaders to integrate best practices into all aspects of our consumer products and platforms

Site Reliability Engineering (SRE):

• Ensure minimal downtime and optimal performance of our systems through proactive monitoring and incident management
• Implement automation to reduce manual tasks and enhance operational efficiency
• Utilize key metrics (SLAs, SLOs, SLIs) to continuously improve system reliability and performance

Security Operations (SecOps):

• Oversee proactive threat detection and response processes to identify and mitigate security threats in real-time
• Foster collaboration between security and IT operations teams to enhance incident response capabilities
• Leverage automated security tools and processes to ensure consistent and robust protection across all systems

Technology Operations (TechOps):

• Ensure the stability, scalability, and reliability of our technology infrastructure, including hardware, software, and network operations
• Develop and maintain robust processes for infrastructure provisioning, configuration, and maintenance
• Promote a culture of continuous improvement and innovation, optimizing processes and accelerating technology delivery

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field or equivalent experiences
• 15+ years of experience in technology operations, site reliability engineering and/or security operations, with 7+ years serving in a leadership role in one of these areas 
• Proven track record of developing and implementing successful strategies in a global digital consumer environment
• Solid knowledge of infrastructure management, system monitoring, incident response, and security frameworks at scale
• Demonstrated history of remediating technology infrastructure issues at root cause
• Experience with operational and security tools and technologies (e.g., monitoring systems, automation tools, SIEM, IDS/IPS)
• Excellent leadership, communication, and collaboration skills
• Proven ability to thrive in a fast-paced, dynamic environment and manage multiple high priorities situations simultaneously

Preferred Qualifications:

• Advanced degree
• Vendor relationship management experience
• Residence in (or willingness to relocate to) the Minneapolis area

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $196,600 to $337,100 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.