Manager, Advisory Services

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking an experienced and dynamic professional with a solid background in healthcare consulting, clinical data conversion, and EHR implementation. The ideal candidate will have deep expertise in data integration (HL7), multiple integration engines, and hands-on experience with leading EHR systems, with mandatory experience in Altera, Allscripts and eClinicalWorks. This role requires a proven leader capable of managing cross-functional teams and owning client/account relationships across multiple stakeholders.

Primary Responsibilities:

• Lead and manage clinical data conversion projects, specifically involving Allscripts and eClinicalWorks, among other EHR systems
• Design and implement robust data integration workflows using HL7, FHIR, and other healthcare data standards
• Leverage proficiency in multiple integration engines (e.g., Rhapsody, Mirth Connect, Corepoint, Cloverleaf, Ensemble) for seamless healthcare data exchange
• Provide hands-on leadership in the implementation of leading EHR platforms, ensuring quality, compliance, and alignment with client goals
• Manage and mentor cross-functional teams, including consultants, service engineers, and product developers across consulting, services, and delivery functions
• Own and grow client and account relationships, serving as the primary point of contact and ensuring alignment with business and technical objectives
• Collaborate with sales and pre-sales teams to support solution design, scoping, proposals, and upsell opportunities
• Deliver strategic consulting on EHR migration, interoperability, and clinical workflow optimization
• Ensure timely and high-quality project delivery through agile methodologies and stakeholder engagement
• Stay current with industry trends, standards, and healthcare technology innovations
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Hands-on experience with Altera, Allscripts and eClinicalWorks EHR is mandatory
• Deep understanding of HL7 v2.x, FHIR, CCD/C-CDA, and X12 standards
• Solid proficiency in multiple integration engines and certified in at least one (Preferred Rhapsody, Cloverleaf, or Corepoint)
• Technically proficient (MS SQL, MySQL, JSON, XML etc.) to lead data conversion teams, with extremely strong knowledge of clinical vocabularies such as SNOMED CT, LOINC, and ICD
• Proven success in EHR implementation, interoperability, and clinical data migration projects
• Demonstrated expertise in client/account management, including long-term relationship building, escalation handling, and solution alignment
• Proven solid team leadership and cross-functional collaboration skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.