Director Digital Product

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

Primary Responsibilities:

• Lead teams and large initiatives through digital strategy creation, ideation, technical development, and launch of innovative features, products, and platforms
  
• Drive the full product life cycle of digital product development with focus on innovation, customer satisfaction, task completion, increased conversion, growth, and retention
  
• Analyze site performance, identify areas for improvement, and develop strategies to accelerate growth, drive user acquisition, retention, and overall app success
  
• Manage long-term roadmaps and drive long-term scalability balancing with day-to-day improvements across multiple product areas
  
• Develop metrics to measure success of product features, analyze results, and partner across the organization to develop action plans and enhancement recommendations
  
• Develop strategy, business cases, and roadmaps for new and existing digital products
  
• Collaborate with Business, Marketing, Research, Digital, and Data Analytic teams
  
• Stay current with development trends, tools, and technologies. Provide direction, guidance, and oversight to digital teams across Optum ecosystem
  
• Setup processes and best practices for optimal creation & ops of websites or its capabilities
  
• Define product requirements and coordinate development efforts as the product leader

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Undergraduate degree or equivalent experience
  
• 10+ years of experience in Product Management building digital experiences
  
• 5+ years of leadership experience hiring, managing, and developing both individual contributors and senior leaders
  
• Experience with UX/UI best practices, SEO, web analytics, and digital marketing principles
  
• Extensive experience in strategy development & dreaming up new features and capabilities
  
• Significant experience product managing and optimizing web capabilities such as search, personalization, recommendations, and chat
  
• Knowledge of web and mobile design trends and responsive web development
• Robust competency in managing website health metrics and raising site performance
  
• Proven ability to drive alignment across senior executives, business leads and technical leads
  
• Proven track record of delivering high-quality, innovative consumer experiences at scale

Preferred Qualifications:

• Experience at both B2C and B2B companies
  
• Experience with Adobe AEM 
  
• Similar product experience in ecommerce managing product catalog, cart/checkout 
  
• Working with ML/AI
  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.