Manager Social Work – Waukesha WI

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Oversee a team of on-site hospital social workers, as part of the larger Care Coordination Department 
• Overall responsibility for the supervision and coordination of all workflow activities related to Social Work for the designated team
• Adapts departmental plans and priorities to address business and operational challenges
• Influences or provides input to forecasting and planning activities
• Provides Social Work expertise to the team
• Provides support with team’s UM/CM activities as necessary
• Provides mentorship and training for team members
• Build relationships with internal and external customers 
• Assists in developing and implementing program initiatives, policies, and procedures 
• Represents the department in assigned committees/meetings
• Ensures state and federal compliance 
• Facilitates regular team meetings to review complex cases, changes in procedures, etc.
• Assists with all team member Human Resource activities
• Supports excellent employee performance and encourages staff development
• Works closely with upper management 
• Prepares and submits activity or other reports as required

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Licensed Social Worker in WI (BSW, MSW, LSW, or LCSW)
• 2+ years of experience in Case Management 
• Electronic documentation experience
• Knowledge of Medicaid and/or Medicare health care and insurance industry, including regulatory and compliance requirements
• Proficiency in software applications that include, but are not limited to Microsoft Word, Excel, Power Point
• Must live in the Waukesha WI Regional Area (this is an onsite position, not open to remote/telecommute work)
• Must be able/willing to work onsite in a hospital environment daily

Preferred Qualifications:

• Certification-Case management
• Experience with EPIC  
• Experience managing a team 
• Experience in a hospital environment 

Qualified candidates will be expected to effectively demonstrate:

• Ability to assist with focusing activities toward a strategic direction as well as develop tactical plans, drive performance, and achieve targets
• Problem solving skills; the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical Information in a manner that others can understand, as well as ability to understand and interpret complex information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.