Cyber Event Management Event Triage Manager – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

The Optum Insight & Optum AI CISO Office Cyber Event Management (CEM) Event Triage Manager participates in both strategic and operational aspects of preparing for and responding to internal and external security events. The CEM Engineer, as part of this team, assists Optum Insight (OI) and Optum AI (OAI) with an average of 20 incidents per month. Additionally, there are typically 2 major incidents each week affecting clients who use various applications, data, and services. The CEM Engineer provides support throughout events, from initial triage to engagement required to contain and resolve issues.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. West Coast or Pacific time preferred.

Primary Responsibilities:

• Serve as a main point of contact for OI and OAI’s preparation for and response to internal and external security events
• Assist the CEM team in developing and guiding a team to manage and enhance responses to security events
• Support the ongoing readiness and development of a geographically distributed team
• Contribute to communications regarding both internal and external security incidents
• Support the closure of long-term remediation efforts related to security events
• Provide key information for leadership and progress updates to Office of OI & OAI CISO, OI & OAI executive leadership, ESRO, and Optum Tech
• Act as a subject matter expert in one or more areas
• Participate in the development and maintenance of repositories aligning OI Clients to Account Representatives to Products Sold to Applications and accountable technical representatives
• Support the creation of client-to-technology toolsets
• Provide assistance as needed for OI & OAI BISO and CISO
• Collaborate with segment stakeholders to support customer and regulatory audits of the Information Security Program
• Develop understanding and awareness of segment technology, business offerings, products, technology, and processes
• Communicate effectively with internal and external stakeholders

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years total professional experience
• 4+ years of tech operations
• 4+ years of Security experience
• 3+ years of experience supporting tech/ security incidents
• Proven excellent communication and organizational skills

Preferred Qualifications:

• Degrees in IT, Engineering, or Cybersecurity, Technical security certifications
• 5+ years in a technical role
• Experience within security incidents
• Experience in cross functional teams

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.