Communications Specialist – Remote
(Remote considered)
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.
UnitedHealth Group is a mission-driven organization, committed to helping people live healthier lives and making the health system work better for everyone. This mission is a key part of what makes UnitedHealth Group distinctive, and we have an ambition to demonstrate our tangible commitment to delivering on it.
The Social Media Specialist is responsible for supporting our business’ key growth priorities and bringing them to life across our social media channels. You will work across the organization and businesses to support, collaborate, develop and publish both organic and limited paid content for our UnitedHealth Group-owned social media channels, as well as own and report on our social media analytics.
From supporting a charted course for an enterprise center of excellence in social media to working directly with internal clients and leadership to build out content that connects to our audiences, you will be at the center of everything we do in social media.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Lead and own our social media analytics and reporting
- Support partnerships to ensure deadlines, deliverables and outcomes are met
- Proactively build effective relationships and positive communication with business leaders to develop content that aligns to our key growth priorities
- Always maintaining the social media channel’s brand health
- Actively seek out opportunities for social media content and campaigns, write copy, create the creative and route for approvals
- Actively monitor our social media performance and maintain quarterly benchmarking and best practices day to day
- Engage with comments and employee communication across all social media platforms to maintain a solid and engaged community presence
- Monitor social media alerts and escalate/work across teams to mitigate crisis
- Build graphics within Canva from working templates
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 1+ years of experience in project management and/or execution of content or advertising projects
- 1+ years of paid social media experience
- Journalism, public relations, marketing, advertising experience
- Proven solid writing skills
- Proficiency in Excel, PowerPoint and Word
- Proven ability to communicate across teams to coordinate efforts on social media
- Proven excellent consultative, interpersonal, communication and presentation skills
- Ability to be detail-oriented, fast learner, willing to learn new skills
Preferred Qualifications:
- Experience with measurements and metrics, particularly within the social media vertical
- History of effectively driving results in a dynamic, matrixed environment with high degree of organizational change and comfort with ambiguity
- Ability to champion continuous change and consult with versatility
- Skills in graphic design and/or history working with creative platforms like Canva
- Experience working in social media publishing and analytics tools like Sprinklr, Hootsuite, Sprout Social, etc.
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
Additional Job Detail Information
Requisition Number 2310087
Business Segment Corporate
Employee Status Regular
Job Level Individual Contributor
Travel No
Country: US
Overtime Status Exempt
Schedule Full-time
Shift Day Job
Telecommuter Position Yes
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