Director, Systems Technology Advisory Consulting – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

The Director, Systems Technology Advisory Consulting – Remote is a leader within the Optum Advisory Service.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Acts as a trusted advisor across client organization and builds deep relationships with clients and peers
• Formulates business and technical solution architecture for healthcare payer system implementation, migration and / or modernization projects
• Participates in the pursuit of new opportunities and drives the expansion of existing accounts
• Manages end-to-end technical delivery of payer system and application projects, including day-to-day oversight of project team members and quality review of team deliverables
• Serves as a first point of escalation for project team members, helping to remove blockers and effectively manage delivery risks
• Effectively manages engagement scope, budget, schedule, risks and proactively communicates with client if/when scope may require adjustment and facilitate customer conversations related to changing dynamics
• Build consensus among client stakeholders who play a critical role in the client’s ability to successfully implement the identified solutions
• Leads team on how to make written communication and design of key deliverables more compelling (e.g., subject matter expertise and industry or client knowledge)
• Contribute to practice-level initiatives including service offering development and thought leadership beyond client project work
• Conduct research studies that may include collecting, analyzing, trending and presenting data and recommendations to management
• Provide coaching and mentoring of project team with the goal of developing and retaining talent within the organization

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10+ years of relevant health care work experience (health care insurance, health care operations or health care management consulting)
• 5+ years of healthcare consulting experience, within Healthcare Payer Business 
• 5+ years demonstrated program, project and/or team leadership experience with customer or client facing accountabilities
• Experience across multiple lines of health care payer lines of business, including Commercial, Medicare, Medicaid, ACA and Family/Individual coverage, among others
• Experience writing and developing client facing materials in Microsoft Word, PowerPoint, Excel, Visio and Project
• Proven business development experience and success generating at least $1.5M+ annually in new sales
• Proven experience in Agile development methodology, including Capability Management and Program Increment Planning 
• Demonstrated experience in customer or client relationship management
• Demonstrated ability to work in complex, highly matrixed fast-paced environments
• Proven analytical problem-solving skills (identification of issue, causes, solution, implementation plan) 
• Proven large scale systems/core administrative platform (Facets, Health Rules) technology implementation experience in an agile development environment 
• Ability to travel domestically based on client needs from 0 – 25%

Preferred Qualifications:

• Agile certifications
• Experience mentoring junior level staff
• Proven analytical reasoning and solution-focus problem solving
• Proven ability to lead and motivate cross-functional teams
• Proven ability to work independently with minimal supervision
• Proven written and verbal communication skills

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.