Clerk

This position follows a hybrid schedule with three (3) in-office days per week. Our office is located at 125 S 84th St, Suite 400, Milwaukee, WI 53214 OR 600 Office Center Dr Ste 200 Fort Washington, PA 19034

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Clerk is responsible for basic claims support by reviewing, researching, investigating and providing expertise.

This position is full-time (40 hours/week) Monday to Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 5:00pm EST. It may be necessary, given the business need, to work occasional weekends. We offer weeks of on-the-job training. The hours of the training will be aligned with your schedule.

   

Primary Responsibilities:

• Open, index and distribute mail.
• Verify Membership
• Maintain files electronically
• Receive and distribute reports on daily basis
• Process online maintenance transactions
• Participate in all required skills training
• Obtain copies of claim records for medical records requests
• Participate in all team processes and activities
• Maintain/change toner in fax, copy, and batch machines
• Multi-tasking, this includes capacity to understand multiple products and multiple levels of benefits within each product

  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• High School Diploma / GED OR 10+ years of equivalent working experience
• Must be 18 years of age OR older
• Data entry experience
• Experience with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Ability to work full-time (40 hours/week) Monday to Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 5:00pm EST. It may be necessary, given the business need, to work occasional weekends.

  

Preferred Qualifications:

• 1+ years of working in production-based environment
• 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
• Proficient in typing at speeds exceeding 60 words per minute.

  

Telecommuting Requirements: 

• Reside within commutable distance to the office at 125 S 84th St, Suite 400, Milwaukee, WI 53214 OR 600 Office Center Dr Ste 200 Fort Washington, PA 19034
• Ability to keep all company sensitive documents secure (if applicable) 
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy. 
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. 

  

Soft Skills:

• Remains  focused and productive each day though tasks may be repetitive
• Effective oral and written communication is essential for success in this role
• Must be a team player

  

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy   

  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 – $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission. 

   

  

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

  

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

  

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