Senior Trainer – East Brunswick, NJ

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

This position follows a hybrid schedule with four in-office days per week.

 

 

The Community and State Training Team is currently recruiting a Trainer to support the UnitedHealthcare Community and State Plan of New Jersey.

The Senior Trainer will be responsible for the effective delivery of training for new business initiatives, new and existing training programs that encompass training of clinical staff such as nurses, social workers, and medical directors as well as non-clinical staff.  

The Senior Trainer will be a self-starter with excellent communication and interpersonal skills who promote optimal training outcomes through:

• Continual collaboration with instructional designers, business partners, and SMEs
• Thorough assessment and analysis of training needs
• Timely planning, coordination, delivery, and evaluation of training
• Participation in the design of training materials and curriculum to support training programs

 

Primary Responsibilities:

• Assess customer needs and identify solutions for unique challenges
• Handle moderately complex issues and analysis with minimal supervision
• Translate concepts into practical applications
• Explain complex topics clearly to others
• Coach and support less experienced team members
• Create and maintain training materials and resources
• Deliver effective adult learning experiences
• Manage the learning environment and improve training outcomes
• Build strong relationships across teams and leadership levels
• Work with stakeholders to improve training strategies
• Attend senior-level or state-requested meetings as needed
• Provide backup support to training team members
• Maintain professionalism during challenging facilitation scenarios
• Contribute to projects that support the success of the UnitedHealthcare Community and State

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current unrestricted RN or Social Work license in the state of residence
• 3+ years of clinical experience (i.e., care coordination, service coordination, case management, etc.)
• Experience with adult learning/training, virtual training, instructional design and/or training project management (i.e., performing presentations in person and/or through virtual platforms, classroom training experience, virtual (Teams) training experience
• Knowledge of Medicare and Medicaid
• Knowledge of managed care
• Proficiency with Microsoft Office (Word, Excel, Power Point), and SharePoint
• Proven facilitation and presentation skills with the capability to engage, inspire and teach adult learners at all levels
• Proven ability to effectively deal with ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, comfortably handles risk and uncertainty in a manner consistent with UnitedHealth Group’s core values
• Proven communicator with skills to flex to different audiences at different levels of understanding and seniority
• Proven ability to develop and present effectively to a variety of audiences
• Ability to travel up to 25%
• Must live within commutable distance to the East Brunswick, New Jersey Office

 

Preferred Qualifications:

• Experience with electronic care management applications (CommunityCare, ICUE)
• Experience in project management
• Experience using Microsoft Copilot
• Proven excellent communication, planning, and time management skills
• Proven ability to focus and work effectively in a complex and change-oriented work environment
• Proven ability to work independently and within a team environment
• New Jersey Choice Certified

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.