Lab Section Supervisor (MT) – Chemistry – Atrius Health

Explore opportunities at Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

Position Details:

• Location: 152 Second Avenue, Needham, MA 02494

• Department: Laboratory – Chemistry

• Schedule: Full time, 40 hours/weekly, Monday through Friday, 7:00am – 3:30pm, Rotating Weekends and Holidays.

As a Lab Section Supervisor (MT) you will supervise the daily operations of a sub-group or specific shift(s) of a larger laboratory to assure the delivery of the highest quality of chemical, microscopic and bacteriologic testing. Ensures the accurate and timely reporting of clinically useful results.

Primary Responsibilities:

• Directs and coordinates daily operations of a sub-group or shift of a larger laboratory. Oversees collection, processing and distribution of specimens to ensure accurate and timely testing and cost-effective operations. Prepares staff schedules and ensures adequate staff coverage. Works with supervisor to ensure adequate clinical and support coverage within departments of responsibility. With direction, resolves problems and/or recommends solutions to departmental issues. Keeps supervisor updated on all operational issues that arise.  Escalates all non-routine issues
• Provides laboratory expertise and guidance to staff and serves as internal consultant on technical issues. Directs staff on difficult procedures.  Identifies and analyzes inconsistent results.  Suggest changes to increase the validity and reliability of results. Collaborates with laboratory management to plan, design, and direct installation of new or improved laboratory techniques. Consults with pathologists on unusual cases
• Implement quality control measures and monitors work quality for compliance with changes to increase the validity and reliability of results.  Identifies conflicts and problem areas and intervenes toward resolution of these problems. Works with the lab and/or the practice to ensure the successful delivery and continuity of laboratory services
• Provides administrative presence for patient/staff inquiries and requests. Resolves problems within a broad scope of established parameters.  Involves supervisor when clarification is needed and keeps supervisor informed of progress.  Counsels’ lab personnel who are having difficulty maintaining standards. Interacts and consults with medical providers about patients and problem lab work
• Monitors inventory and procurement systems. Works with Building Services and Purchasing to secure supplies and equipment necessary to operations. Works with outside vendors to assure a high level of laboratory service.  Assures that laboratory equipment is maintained in the proper working condition
• May assist in the monitoring and management of departmental operating budgets.  May monitor budget variances.  May be involved in budget development process. May be asked to provide budget reports
• May prepare and analyze various qualitative and quantitative management reports, including productivity and process reports, incident reports, and QA reports. May maintain department policy and procedure manual
• Represents the department as needed at meetings and conferences
• Functions as a medical technologist. May duplicate work of others to confirm test results.  Re-evaluates methodology, makes recommended changes, and assists in test interpretation.  Determines if further testing is needed on samples or if test should be repeated.  Perform duties of subordinates as needed by absence or peak workload
• Supervises a group of technical nonexempt staff
• Recruiting, interviewing, selecting, orienting and training employees; planning, assigning, and directing work
• Evaluating performance; rewarding and disciplining employees; reviewing personnel actions of subordinates and addressing complaints and resolving problems
• Establishes standards, normal values, and methods of control for each laboratory test performed. Inspects and verifies work of staff to ensure technical output complies with standards for quality. Reviews and approves final test results and quality control results.  Attests to the validity and accuracy of the results. Performs daily quality control and monitors on-going results

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor of Science degree in medical laboratory science or equivalent experience
• Must meet the federal requirements of CLIA 88 qualifications for laboratory supervisor
• Advanced Cardiac Life Support (ACLS) may be required based on specialty
• 3-5 years of experience as medical technologist
• General experience working with LIS products

Preferred Qualifications:

• Certified Medical Technologist (ASCP) preferred (or an equivalent certification) 
• American Heart Association Basic Life Support (BLS) if role is in a patient-facing capacity
• 1+ year of supervisory experience in a clinical Chemistry laboratory environment
• Roche platform experience
• Demonstrated organizational, leadership, and teamwork skills.
• Proven solid analytical, problem resolution and business judgement skills
• Proven ability to multi-task
• Proven effective written and verbal communication skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.