Billing Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

The Assistant Manager – AR Billing is responsible for handling the daily operations of the Accounts Receivable billing function. This includes ensuring accurate and timely invoicing, resolving billing discrepancies, maintaining compliance with financial policies, and supporting internal and external audits. Responsible for preparing, issuing, and managing invoices.

Primary Responsibilities:

• Biller will setup up Contract in People soft based on the information provided
• Billing invoices based on contracts such as Fixed fee, Rate based and Miscellaneous
• Billing Complex Customer with Special requirements (Multiple Divisions, Different locations and separate invoices)
• Managing Intersegment Billing and Queries
• Managing Presumptive Reporting (Headcounts reporting to different stakeholders for future forecasting within Optum)
• TBP (Transaction Based Pricing) file preparation and upload in Peoplesoft for Billing the customers
• Manual Invoicing, Adjustments and Credit Memos to close the invoices
• Verify billing data in People Soft to ensure correct Billing is done to customer
• Working on Sales Force Opportunities for rate renewals/New product for customers
• Working on EnterpriseNow Tickets (All kinds of Billing Queries)
• Assisting  Cash Apps and Collections team for customer receivables/Billing related queries
• Coordinating with Account Managers and Customers to resolve billing issues (Rate and Product related, renewals. Invoice discrepancies, Signed contracts, new contact information)
• Uploading Invoices in Customer Portal for customers to expedite the receivable process which are set up in Ariba and Coupa
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Core Competencies:

• Attention to detail, analytically minded
• Self-driven and team player
• Focus on Customers
• Good Interpersonal skills
• Fair understanding of revenue flow and cash flow
• Knowledge of People soft

Required Qualifications:

• Commerce degree (B.com/M.com/MBA)
• 5+ years of experience in billing, accounts receivable. (Salesforce key inputs for contract setup, Invoicing, Invoice upload and Billing Queries)
• Intermediate (or higher) level of Microsoft Excel proficiency, including creating pivot tables for reporting purposes and completing V-lookups
• Open for evening shifts – :15:30 PM to 01:00 AM IST

Preferred Qualifications:

• Accounting background
• Proficiency in billing software and ERP systems (e.g., People Soft, Enterprise Now, Salesforce, Customer Billing Portal)
• Proven good communication and interpersonal abilities
• Proven excellent Analytical and Problem-Solving Skills
• Proven ability to work under pressure and meet tight deadlines

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

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