Senior Pharm PA/Appeals Technician
(Remote considered)

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
Work Schedule: Monday – Friday, 8-hour shift between 8:00am -5pm local time with rotating Saturdays & holidays.
You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Become knowledgeable with our process to best support our members
- Expected to meet departments production, quality, and success rate standards
- Work independently and as a team player to achieve individual and departmental goals
- Make outbound phones to collect clinical information for Medicare Part D Appeal Requests
- Excellent oral and communication skills
- Work efficiently to meet case deadlines
- Model attendance and schedule adherence habits
- Ability to remain focused and productive with little supervision
- Eager to learn to work in many Windows-based applications and other complex systems
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at: http://uhg.hr/uhgbenefits
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma/GED (or higher) OR 4+ years of experience working as a Pharmacy Technician
- Active Pharmacy Technician license in your state of residence OR National Certification (PTCB)
- 2+ years of Pharmacy Technician experience
- Intermediate level of proficiency with Microsoft Office
- Ability to work Monday – Friday, 8-hour shift between 8:00am -5pm local time, with rotating Saturdays & holidays
- Previous prior Authorization experience
- Previous experience as a Pharmacy Technician in retail, hospital, specialty pharmacy
- Certification by the Pharmacy Technician Certification Board
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #GREEN
Additional Job Detail Information
Requisition Number 2336447
Business Segment UnitedHealthcare
Employee Status Regular
Job Level Individual Contributor
Travel No
Country: US
Overtime Status Non-exempt
Schedule Full-time
Shift Day Job
Telecommuter Position Yes
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