Principal Project Program Manager – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Senior Project Program Manager, you’ll be engaged in a complex business model that is highly adaptable to build solutions that meet their customer needs in a competitive and effective way.

You’ll enjoy the flexibility to work remotely* from anywhere within Canada (except for the Saskatchewan province) as you take on some tough challenges.

Primary Responsibilities:

• Lead or help develop program or project scope statements, in consultation with applicable stakeholders (e.g. program/project charter, Statement of Work, etc.)
• Identify project duration, effort, sequence and dependencies of tasks required to meet applicable project objectives
• Work with resource managers to drive the identification of the skills, duration and effort required for successful project execution
• Develop/contribute to project budgets: collect, analyze and maintain financial forecast information (e.g. labor, hardware, software), using input from applicable sources
• Establish/apply quality objectives, criteria, standards and levels using appropriate quality management methods, with stakeholder input (e.g. key performance indicators, scope definition)
• Drive execution and accountability of team members in order to achieve program or project milestones performance objectives and goals
• Develop, communicate and implement program/project risk/issue management plans and strategies (e.g. mitigation, avoidance, transfer, acceptance)
• Consult with stakeholders to ensure alignment and understanding of program/project scope and objectives with the organization’s strategic objectives
• Raise awareness of any misalignment or misunderstanding of project scope and objectives with applicable stakeholders
• Apply project life cycle methodology and tools as you develop, document and implement project plans
• Responsible/accountable for end-to-end execution of assigned projects
• Monitor, track, document, and report implementation status and performance
• Assist in the transition of the client from project implementation to support/sustainment & ensure all contracted project deliverables are completed & archived
• Lead and conduct required business stakeholder discussions and meetings, employing excellent communication and presentation skills
• Prepare for and conduct presentations, kick off meetings, status updates, client acceptance meetings, etc., including appropriate agendas and meeting recaps
• Work closely with internal and shared services to identify and resolve all issues that could impact project scope and/or timeframes
• Communicate effectively and gains stakeholder trust by facilitating discussions, working collaboratively, setting expectations, acting responsively, and completing deliverables

This role will challenge your ability to work on complex projects where deadlines and scope shift frequently. You’ll need flexibility, agility and the ability to adapt to change while maintaining strong relationships with stakeholders in a highly cross-matrixed environment.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
 

Required Qualifications:

• 10+ years of experience in Project/Program Manager including ability to manage multiple projects/programs simultaneously of varying degrees of complexity and size
• 10+ years of experience supporting Data Centers, telecom, networking projects, and application management projects
• 5+ years of experience with ITIL and ITSM and ISO27001 (Information Security Management Systems)
• 5+ years of experience supporting medical imaging
• 4+ years of experience with Project Management Tools (MS Project, Smartsheet, Visio)
• Experience in Management of  large-scale project teams (in excess of 30 team members)
• Experience with creating project documentation including Charter, Statement of Work, Communication Plan, Testing Plan, Go-Live, and On-Going Support
• Manage project/program budgets including developing the budgets, tracking spend, producing burn-down charts and collaborating with Finance

Preferred Qualifications:

• PMP Certification or equivalent
• Prosci change management certification or equivalent
• Demonstrated ability to communicate complex ideas clearly and concisely and to facilitate meetings
• Demonstrated time management, organizational, and prioritization skills and ability to balance multiple priorities
• Demonstrated ability to manage work with limited direction
• Demonstrated superb group facilitation skills, with ability to handle emotions, conflicts and “crucial conversations” in a public setting

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Canada Residents Only: The salary range for Canada residents is $102,000 to $211,800 annually. Pay is based on several factors including but not limited to education, work experience, certifications, etc.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.