Associate Director of Communications, Optum Insight – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

 

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. You will be part of a culture grounded in diversity and inclusion, surrounded by talented peers, comprehensive benefits and meaningful career development opportunities. Join us to start Caring. Connecting. Growing together.

 

The Associate Director of Communications is a key contributor to the Optum Insight communications team, responsible for shaping and executing strategic external communications that advance business priorities, strengthen market reputation and highlight the impact of technology-enabled health solutions. This role partners closely with leaders across the organization to build integrated executive visibility programs, manage issues and opportunities, and drive earned, paid, owned and shared strategies that elevate Optum Insight’s voice in the market.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

 

Primary Responsibilities:

Strategic External Communications and Executive Visibility

• Develop and execute integrated external communications strategies that elevate Optum Insight’s market reputation and executive visibility
• Shape thoughtful, multi channel programs that include media engagement, digital content, social amplification and targeted visibility tactics
• Build compelling narratives and content for use across press, speeches, events, web and social channels
• Identify and elevate stories that demonstrate Optum Insight’s positive impact on customers, partners and communities
• Provide strategic counsel to senior leaders on visibility opportunities, message positioning and reputational considerations
• Build and maintain solid relationships across the communications ecosystem including External Affairs, Marketing, Product, Legal, Compliance and the People team
   

Issues and Crisis Communication

• Manage sensitive issues with strategic judgment and discretion
• Lead or support issue response planning for internal and external audiences
• Quickly assess reputational risks and provide guidance to senior leaders with clear path forward recommendations

Employee Engagement and Executive Visibility Support

• Support broad-scale employee engagement initiatives led by or involving Optum Insight executives
• Partner with cross-functional teams to ensure internal messages reinforce executive priorities when needed
• Write clear, compelling content tailored to specific audiences and channels
   

Executional Excellence

• Deliver communications campaigns and tactics that support organizational goals
• Enforce standards that ensure exceptional quality of writing, messaging and deliverables
• Measure communication effectiveness and identify opportunities to improve content, channels and strategy
• Provide guidance and mentorship to communication team members and contribute to a collaborative, high performing culture

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 7+ years of communications experience within a matrixed organization
• 5+years of strategic communication planning and project management experience
• Extensive writing and editing experience with solid attention to clarity, consistency and tone
• Demonstrated success developing integrated communications strategies across paid, earned, owned and shared channels
• Experience advising and collaborating with senior executives
• Proven experience in issues and crisis response with significant business or reputational implications
• Ability to operate effectively in a complex, fast paced environment with multiple stakeholders
• Proficiency with Microsoft Office including Outlook, Word, Excel and PowerPoint

 

Preferred Qualifications:

• Experience in healthcare or B2B technology sectors
• Combination of corporate and agency communications experience
• Experience advancing executive visibility programs or thought leadership
• Social and digital communications experience including blogs, campaigns, podcasts or video content
• Experience with earned media strategies or contributing to external visibility efforts
• Exposure to marketing communications supporting growth initiatives

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.