Director Product

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

Seeking a senior Product Management leader with strong expertise in Risk Adjustment (preferred) and medical coding (good to have).
The role leads a Product Management team and partners with coding, engineering, and operations teams in India and the US. Responsibilities include defining product strategy, driving execution, and delivering outcomes for enterprise-scale medical coding platforms used across multiple delivery 
centers.

Primary Responsibilities:

• Product Strategy & Leadership
  • Own product vision, multi-year roadmap, and investment planning
  • Translate regulatory updates, business priorities, and operational insights into product strategy
  • Champion coder workflows and user needs across India delivery sites 
• Stakeholder & Cross-Functional Management
  • Align product priorities with senior coding leadership in US & India
  • Partner with engineering, design, analytics, and operations for integrated delivery
  • Ensure transparent communication, dependency management, and expectation setting
  • Influence decisions using product metrics and operational data
• Product Development & Delivery
  • Lead end-to-end product lifecycle: discovery → delivery → adoption
  • Ensure timely, quality engineering releases and structured backlog prioritization
  • Drive user adoption, satisfaction, and measurable operational outcomes
  • Support change management, training, and rollout readiness
• Domain, Compliance & Portfolio Governance
  • Apply working knowledge of ICD-10, CPT, HCPCS, HCC, facility/professional coding workflows
  • Stay current on CMS guidelines, payer policies, compliance updates, and audit needs
  • Lead product portfolio governance, cross-product alignment, and dependency management
  • Drive enterprise-wide transformation initiatives impacting coding operations
  • Apply Risk Adjustment (HCC), RAF scoring, and payer methodology expertise to product decisions
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 15+ years total experience, including 10+ years in Product Management
• Hands-on medical coding experience; 
• Deep understanding of US healthcare, RCM, and large-scale coding operations
• Proven track record building and scaling enterprise healthcare or workflow platforms
• Proven solid leadership, stakeholder management, communication, and executive presence

Preferred Qualifications:

• Certifications such as CPC/CCS/CRC
• Experience supporting distributed global coding teams
• Familiarity with AI/ML-based coding automation solutions
• Proficiency with Agile practices and tools (Jira, ADO, etc)
• Proven ability to work effectively across diverse, multicultural teams

Key Competencies

• Strategic Thinking
• Data-driven Decision Making
• User Empathy
• Operational Excellence
• Cross-cultural Communication
• Leadership & Mentorship

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.