Technical Business Analyst

Technical Business Analyst – Payment Integrity Command Centre

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About the role

In healthcare, evolution doesn’t just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum. 
As the fastest growing part of the UnitedHealth Group family of businesses, we’re expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We’ll provide the investment, support, and resources to advance your career. You’ll provide the talent, ambition, and drive.

As a Technical Business Analyst at Optum, you’ll be responsible for working with business partners and Product Owners to define and document detailed business and technical requirements for the development of our new Payment Integrity Command Centre.  This new capability will be the central data and analytics hub that will monitor the millions of pre-payment and post-payment, clinical and non-clinical medical claim reviews that are performed on a daily basis. In addition to having impact on a great team, you’ll also discover the career opportunities you’d expect from an industry leader.

Primary Responsibilities of the Technical Business Analyst:

• Work with Product Owners and business partners to define and document business and technical requirements for data and analytics projects, this includes the documentation of data flows and data mapping from source systems into our analytic platform.  
• Perform exploratory data analysis to assist with solutioning efforts  -such as querying data sources and identifying data elements . 
• Develop a strong business context and application of data and process flow 
• Work with Data source owners and Business partners to understand data points, calculations and definitions 
• Create feature stories and acceptance criteria
• Participate in sprint planning and review meetings with related stakeholders, and development team
• Assist with delivery team of features once implemented 
• Attend and participate in daily scrum team stand-ups 
• Contribute to Optum Ireland’s Business Analyst centre of excellence

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications of the Technical Business Analyst:

• Experience with Business and Technical Requirements analysis and Documentation
• Knowledge of Agile concepts
• Excellent communication and stakeholder engagement  skills
• Ability to analyse data to assist in requirement definition
• Understand of relational database concepts and business process flows
• Strong SQL querying experience
• Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
• Fluent written and verbal communication skills
• Excellent time management, organizational and prioritization skills with ability to balance multiple priorities.
• Ability to work well under pressure in a fast-paced environment while demonstrating good level of maturity

Preferred Qualifications of the Technical Business Analyst:

• Experience with Rally software for agile development
• Healthcare Experience
• Knowledge of Payment Integrity operations
• Intermediate level of proficiency with Tableau / PowerBI

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.